3.3
5
Price
Reliability
Support
Features
Easy of Use
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FlexiCloud Review

Clicked your way through to reach this webpage to learn honest FlexiCloud Reviews. 

Want to get A to Z information about What FlexiCloud provides the users with? What are the web server-related features? 

How Responsive is the Support Staff of FlexiCloud? 

If you desire to know each and every query brought forward above, then you simply need to refer to the article given below. 

Here in this article, we have cohesively discussed FlexiCloud, its associated companies, about the various features offered by FlexiCloud, and the different Contact support channels as well.

Let’s buckle up and enjoy reading about FlexiCloud, first by starting from a nice Informative Table presented under:

Overview FlexiCloud

⏰ Uptime99.90% Guaranteed Uptime
👩🏻‍💻 Support24/7 Support via LiveChat, Ticket, Email, Phone, HelpDesk
💳 Payment MethodRazorPay and Stripe
♻️ Refund Policy30-Day Money Back Policy Exclusively for the New Users
💰PricingManaged Shared Hosting Services Starting just at ₹125 per month
🌎 Data Center40+ Data Centers across 15+ Countries

FlexiCloud, in simple words, is a Cloud Hosting company that offers web-related resources to the organizations’ websites, helping to keep them online on the internet, Round the Clock (ensuring Zero Downtime). 

FlexiCloud, established in Kochi, Kerala, in the year 2015, was founded by Vinod Chaco (Founder & CEO) and Anooja Bashir (Co-Founder and CMO) with a vision to make cloud hosting services available to each and every end user across the globe.

FlexiCloud Review

Along with Cloud hosting services, FlexiCloud also provides Managed WordPress Hosting, Managed Cloud Vultr hosting services (Fully Managed by the FlexiCloud Team and letting the user focus on the website growth), deploys cloud servers at AWS, DigitalOcean, Vultr, LinCode, Hetzner, and a lot more services, discussed later in this article.

FlexiCloud has more associated companies, which are listed under:

  • Ourea

Ourea, Kerala-based, founded in 2012 by Anooja Bashir (CEO), is a Top-Notch Banding and IT company that helps StartUps, Enterprise, and other business entities to build and enhance the visibility of the brand and scale business through branding, marketing, designing and IT solutions. Services offered by Ourea are Branding & Designing, Marketing, Web Development, IT Application, Training, and HR Management as well.

  • Anooja Bashir’s Personal Website

This happens to be the personal website of Anooja Bashir (Co-Founder of FlexiCloud and CEO of Ourea). On this website, she invites all the startups, MSMEs, SMBs, Enterprises, and other businesses to come and learn Entrepreneurship, Marketing, Branding, and IT services to promote the growth of the client’s website.

Test and Analysis 

To make this FlexiCloud Reviews appear authentic, we have successfully run a few tests under our jurisdiction and posted the result in the form of words as follows: 

User-Friendly Interface

The Graphical Interface offered by FlexiCloud is extremely User-Friendly and easy to handle. One can easily configure settings, order new cloud web hosting services, Create Ticket,s and Check the status without spending loads and loads of time in unnecessary complexities.

FlexiCloud User-Friendly Interface

Once a new user (surfing FlexiCloud for the first time) creates an account with FlexiCloud, he is provided with a personal DashBoard, in which all his activities are kept recorded and are easily trackable.

FlexiCloud Security

FlexiCloud offers Top-Notch Security technology to the cloud servers some of them include WAP(FireWall Protection Application), Malware Protection, Nginx web servers, and a Free SSL certificate to all the Domains, ensuring private connection between the website and the visitors.

FlexiCloud Customer Support

FlexiCloud offers 24/7 customer Support services to users having issues related to Server customization, billing related issues, and many more. FlexiCloud offers Expert support services via LiveChat, Ticket Support, Email Support, and Phone Support as well. 

Moreover, Flexicloud also comprises several web-related Articles for expert Guidance and knowledge-based blogs to provide expert Cloud Hosting tutorials to users new to the Hosting experience.

Therefore, to sum up, FlexiCloud offers Customer support services through the following channels:

LiveChat

LiveChat support is the quickest and most instant support service that users (Active and New) get on occasion of encountering grave issues while surfing cloud services or while billing for purchasing the services.

  • The LiveChat option is straightforward to access > Go to the official website of FlexiCloud/Ourea > Press the Blue Message Icon on the left corner of the webpage.
FlexiCloud Live Chat Support
  • Fill in the relevant details (Name and Email Address) before starting the conversation.
  • Type the issue you want to get addressed by the support team.
  • Finally, press the Send option.
  • The LiveChat option is not as functional as the Ticket support channel.
  • The reply is received after an hour and sometimes gets delayed.
  • It may happen due to the non-availability of the Expert Staff in the LiveChat Window.

Ticket

Users willing to resolve Technical issues like (DNS management/ Addons settings/ Server configuration issues) and many more can use this Support medium to get the issue addressed by the Customer care team of FlexiCloud.

Want to know where you can find this amazing Ticket support feature by FlexiCloud? Read the instructions given below.

In order to create a New Ticket, user will require to follow the given Guidelines:

  • Go to the official website of FlexiCloud/Ourea > Go to the Login Page and Register a new account with FlexiCloud > Enter relevant Details. (As you are a new user)
  • On entering the relevant details > Press the Register button to Sign in Successfully > FlexiCloud User DashBoard displays on the screen.
  • Go to Ticket > Press the Support Option.
  • Fill in the Priorities > Type the issue in detail with relevant screenshots to prove your words.
  • Press the Submit button.
Flexicloud Ticket Support
  • On submission of the ticket, users are provided with a Unique Ticket No. in order to track the status of the Previous tickets.
  • The Ticket support is Responsive (not more than 20 minutes, as clearly can be seen from the screenshot)
  • The tone of the reply was Formal, and the information was Helpful.

Email 

Users can even send email to the FlexiCloud Head Office in case of severe issues related to payment/Billing or Reporting Abuse and many more. Following are the email addresses of the companies (FlexiCloud and Ourea).

All the Email addresses are authentic and responsive. The Reply is Responsive and Formal. The resolution provided is informative and helpful.

Phone 

  • 0484-2388118 — FlexiCloud Contact no.
  • +91-9995557259 — Ms. Anooja Bashir Personal no.
  • The contact number is functional.
  • If you have any queries and are not even getting a reply via ticket support services, then you can try calling the numbers mentioned above from 10 a.m. to 5 p.m. (+5:30 GMT)
  • Both numbers can be used in case users have queries from FlexiCloud or Ourea.

Data Centers

40+ Data Centers (places where the Data servers web related resources like RAM/ Storage/ CPU/ BandWidth are located) of FlexiCloud are located across 15+ Countries as follows:

FlexiCloud Data Centers
  • Canada
  • USA
  • UK
  • Spain
  • Kuwait
  • Qatar
  • UAE
  • Saudi Arabia
  • India
  • Singapore
  • Australia

The data centers are backed by cutting-edge infrastructure and blazing performing web resources that offer a fast, secure, and seamless cloud hosting environment to the users.

FlexiCloud Features

Now, let’s buckle up and go through the features of Cloud hosting services offered by FlexiCloud, which are stated as follows:

Performance

FlexiCloud offers fast, smooth, and Secure Cloud hosting services to Startups, Enterprise, and Small and Big Industries with Blazing Fast Web servers and Cutting Edge Web server Technology.

Moreover, Web Servers of FlexiCloud support MySQL, MariaDB, and PostgreSQL for DataBase support.

Security

Get in-built Malware Protection and firewall Protection on your Self-Healing servers along with Advanced DDoS and Free SSL certificates to keep the connection between the users and the visitors of the website secured.

FlexiCloud enables the user to Customize the servers as per the needs of the website.

Support

Flexicloud offers Expert Customer Support services to users (Less than 30minutes Response Time Guarantee) facing issues related to server configuration and resolving them via LiveChat Support, Ticket Support, Email Support, and Phone Support.

Support services are rendered in multiple languages, including English and Hindi like, Tamil, Malayalam, Marathi, and Kannada as well.

Infrastructure

Nginx based web servers of FlexiCloud offers a fast and secure website. Get Regular backups for quick restoration of data in Real Time. FlexiCloud also offers Development-related Tools like Git-enabled servers and SSH & SFTP access as well.

Moreover, get the latest SSD Storage Technology to enhance the web page loading speed of the website.

Reliability

Cloud servers of FlexiCloud are 100% reliable as the servers provide a guaranteed Uptime of  99.90%. The cloud server hosting plans are backed by top-notch infrastructure that keeps the website online 24/7.

Server Monitoring is also performed in Realtime to check the entry of unwanted traffic.

Price and Plans

Highly scalable web hosting plans offered by FlexiCloud enable users to upgrade and downgrade web resources as per the requirements of the website, letting users pay for what they need.

Moreover, the Basic web hosting plan offered by FlexiCloud is reasonable for the startups as well.

Type of Products and Other Solutions Offer by FlexiCloud

What types of Cloud Services are offered, and Which organizations can reap benefits from the Hosting services of FlexiCloud? If you desire to know the solution to the query put forward, then read the list cataloged below:

Cloud Server Hosting Services

  • Shared Hosting Services (Basic Web resources, powered by cPanel & LiteSpeed) Host 2 Websites, 1 GB Data, and Unlimited BandWidth at ₹125 per month
  • Managed WordPress Hosting Plans (helps to create websites using WordPress) 55 GB SSD, 1 vCore CPU, 2 GB RAM and 2 TB BandWidth at ₹1500 per month
  • Managed Vultr Cloud Hosting Plans (Provide tensionless hosting services)  55 GB SSD, 1 vCore CPU, 2 GB RAM and 2 TB BandWidth at ₹1600 per month
  • Managed DigitalOcean/Linode Cloud Servers (Get Cloud server hosting services) 50 GB SSD, 1 GB RAM, 2 vCore CPU and 2 TB Bandwidth at ₹2010 per month
  • Managed Hetzner Cloud Hosting Plans (Get Fast Hetzner server hosting plans) 20GB SSD, 2 GB RAM, 1 vCore CPU, 1 IPv4 and 20 TB BandWidth at ₹575 per month
  • Virtual Private Server Hosting services (Dedicated servers using Virtualization) 4 vCore CPU, 8 GB RAM, 160 GB SSD, 20 TB Bandwidth, 1 IPv4 at ₹3450 per month

TLD related Services

  • New Domain Registration
  • Existing Domain Migration from another hosting provider

ADDON Services

  • Spam Expert Protection (Ensures the emails that are sent do not end up in Spam)
  • DNS Management (External DNS hosting can help you speed up the website)
  • ID Protection (Protect your personal information and reduce the amount of Spam)
  • Email Forwarding (Get Emails forwarded to an alternative email address)

FlexiCloud Refund Policy 

It so happens that new users, after putting in a lot of funds to acquire cloud hosting services from Flexicloud, start believing that the web resources requirement of their website is still left unfulfilled. 

In such a case, the user has a chance of canceling his cloud services from Flexicloud and retrieving his hard-earned money instantly.

Let’s read further and find out about the Money-Back policy of Flexicloud, which is stated as under:

  • 30-day Money-Back guarantee for new users if they are not satisfied with the services.
  • Valid for the new users only.
  • 30-day Money Back Policy is not available for the Shared Hosting Starter plan.
  • New Users are eligible for Promotions, the Latest Deals, Flexicloud Discount Coupons, and Refunds.
  • Termination of Cloud services due to Term of Service Violation cannot be eligible for the Refunds.
  • No Refunds on the Dedicated Servers.
  • Domain Name purchases are non-refundable.
  • Refunds on Promotional offers and the latest Discounts will be issued at the discretion of Flexicloud.

Pro and Cons

Let us now look at the pros and cons of FlexiCloud Review.

Pros

  • Cloud Services provided by Flexicloud are Fully Managed, letting the users focus on the growth of the website.
  • Flexible/Scalable and Reliable cloud hosting plans offering the guaranteed 99.90% Highest Uptime.
  • Get 24/7 Support services at times of grave Emergency via the Expert LiveChat option, Ticket Support, Email Support, and Phone Support as well.
  • Equipped with Robust Security measures like Firewalls, an Intrusion Detection system, Advanced DDoS Protection, and Free SSLs for all the Domains.
  • Cloud Hosting Services are available at a very reasonable price exclusively for the StartUps.

Cons

  • Strict Refund Policies for the existing users.
  • WINDOWS servers are not available. Servers work on LINUX only.

FAQ – FlexiCloud Review

Is FlexiCloud a good host?

FlexiCloud is the Best Managed Cloud Server Hosting service. With Robust Security technology and, the Latest SSD storage technology, and Top-notch Resources like RAM/ Storage/ BandWidth thereby making FlexiCloud a Good Host for investments.

What are FlexiCloud nameservers?

On contacting the members of the support staff via Ticket support services, we successfully got the FlexiCloud nameservers that are as follows:

  • ns1.flexicloud.in
  • ns2.flexicloud.in
  • ns3.flexicloud.in
  • ns4.flexicloud.in

What payment types does FlexiCloud support?

The payment methods, applicable for paying for the cloud services provided by FlexiCloud are as follows:

  • Stripe
  • RazorPay 

Does FlexiCloud offer Free Domain names with Hosting?

No, FlexiCloud does not offer a Free Domain name with the hosting servers. 

Conclusion – FlexiCloud Review

With FlexiCloud, get seamless, fast, and secure Fully Managed Cloud Hosting servers to cater to the needs of the website.

99.90% of Guaranteed Uptime and LiveChat and Ticket support system round the clock ensures Zero Downtime, thereby becoming highly reliable for the hosting companies now.

Meet Mamta Goswami, a trailblazing web-hosting expert who has been making her mark in the industry since 2021. With a unique perspective and unwavering passion, she has been empowering individuals and businesses to thrive in the digital world.

With her blog posts, Mamta aims to bridge the gender gap in the tech industry and inspire more women to pursue careers in web hosting. Through her relatable and informative content, she simplifies complex concepts, making web hosting accessible to everyone. Let’s connect with Mamta on Facebook, Linkedin, and Twitter

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