Leaseweb Review

Today, we’re reviewing LeaseWeb, a leading Dutch enterprise-grade IaaS (Infrastructure as a Service) solutions provider. This assessment draws from five years of personal experience and feedback from other customers on platforms like HostAdvice and TrustPilot.

LeaseWeb is a hosting provider offering a wide range of solutions, including high-performance Intel and AMD dedicated servers, cloud hosting, CDN services, VMware, Acronis, Colocation and other industry-leading cloud solutions to support your business and online operations.

Overview Of Leaseweb 

Founded about 25 years ago, Leaseweb is a Dutch hosting service provider. This platform has over 15 data centers worldwide and numerous servers that keep your websites running all day at high speed. 

We have been using LeaseWeb for five years, operating over 3 bare metal AMD EPYC servers. Unfortunately, this experience has become a nightmare, causing us to lose thousands of dollars annually due to being trapped in their contract.

Speed Test and Analysis for Leaseweb

To check whether it is worth spending your money on Leaseweb, we ran numerous tests on it on different aspects such as speed, uptime, load handling, and security. Here are the results. 

1. Client Area Dashboard 

Let’s see how cool the Dashboard looks! From the screenshot given below, you can clearly see that it looks clean, properly structured and User-friendly. It doesn’t feel messed up at all! All the essential services are neatly organised.

2. Control Panel Area 

Now let’s review the Control Panel area of LeaseWeb and see if it is as responsive and easy to handle as the client dashboard area or not. So, as per the screenshot of the control panel shared below, we can say that even a newbie, having zero knowledge about server handling can easily manage it.

However, personally we feel that the user-interface is kind of outdated. It needs to modernise to match the compatibility of the new-gen users. 

There’s one more thing which is noticed! And it is that the control panel >> Dedicated server section doesn’t show real-time monitoring which could be helpful for grabbing instant server performance.

If these downsides are taken into consideration, maybe LeaseWeb can step more towards being the best hosting provider.

3. Server Response

Server response time tells you how swift your servers are to accept the requests made by your audience from different locations. In a nutshell, lesser the server response time, greater the advantage the website gets and further boosting conversions as well.

Exclusively for our fellow readers, we took a risk of signing a 12-month contract for dedicated servers to provide you with every ounce of experience that we had after using LeaseWeb services. 

So, below, we’ve shared a valuable screenshot showing the server response time from every corner of the world. 

You can clearly see that:

Therefore, in softer tone, we conclude that the server is fast and optimized in European region, but some international users might experience small delays. 

4. Uptime

Honestly, we were really amazed to see the solid track record of the server uptime! Below we’ve a screenshot of the tool using which we’ve monitored the server uptime performance over the last 9 months. 

Right after experiencing the service, we’ve come up with the fact that No downtime was recorded! The server has been running smoothly for 9 months back to back, Seriously impressive and 100% reliable when it comes to server accessibility.

You might’ve noticed that some parts of the screenshots have been blurred! Wanna know why? See, it is simply done to protect sensitive information like IP address, Unique ID and more. This ensures privacy while still providing accurate hosting performance related insights. So, be cool with that!

After running tests and analysing the reports, we’re really amazed to see such a solid performance of the server and at the same time, we’re also disappointed with the contract 12-month policy as it ruined the experience. Had the contract thing not been an issue, LeaseWeb would’ve been the best web hosting provider. 

Later in this LeaseWeb review, we’ve discussed in detail about how LeaseWeb’s 12-month contract based hosting policy is giving the users a nightmare!!

5. Security Analysis

As you know security is the grassroot of every online activity and so is important when hosting websites and applications online to the worldwide audience.  

We can say that LeaseWeb takes security seriously! It ensures that your data stays well-protected at every level. Their ISO-certified servers guarantee top-level security compliance, making them a trustworthy choice for businesses in terms of rock-solid protection. With strong encrypted data protocols, your sensitive information remains safe 24/7.

Do you know? Their hyper-connected data centers provide high server availability, ensuring your services run smoothly without interruptions. LeaseWeb also offers back-to-back infrastructure monitoring, keeping an eye on your servers 24/7 to detect any potential threats.

Now, when it comes to cyber threats, LeaseWeb never backs down. It provides DDoS IP protection to shield your server from large sudden attacks! Along with that you even get managed cyber security solutions that include penetration testing to identify and fix bugs right before hackers can take advantage of them.

6. Support

If you’re using servers and by chance you’re stuck with tech issues, in that case, what are you gonna do? See! The best way to fix tech related issues or to find out more about the services, is by contacting the LeaseWeb Support team.

Just like we’ve run server tests to check the live performance of the server, same way, we’ve done live testing, contacting the support team to help you get true analysis on how well they provide service. 

As per our tests, LeaseWeb offers support services via:

We’ve contacted the LeaseWeb support team via Email cum Ticket channel and as you can see the screenshot, you can easily address your issue in detail by simply entering your valid email id.

After you email them your issue, the LeaseWeb support bot answers you back instantly and provides you a unique ticket number to help you track the reply of your email.

Moreover, if you want to have a vocal conversation with the LeaseWeb support team, then in that case, it offers a contact form, which you’re required to fill in with your name, email id and phone number. As you submit the contact form, you receive a call or a text message shortly.

After checking all the support channels properly, we came up with the analysis:

Exclusively for our fellow readers, after years of testing and analysis, we’ve tried providing 100% reliable information about the services provided by LeaseWeb.

Leaseweb Data Center Location 

Key Features of Leaseweb 

Colocation

How can your websites be the fastest? Yes, there are a few ways to do so, and one of them which provides a good number of benefits is the data centers. 

The closer the data centers are to your customers, the faster the service. Therefore with Leaseweb, you get the facility to choose any of their data centers for your website. 

Daily Backups

Other than the precautionary steps you take to protect your data, you must accept the cure measures because what if? Therefore you must always have a backup of your data. Leaseweb helps you through this process by offering daily backups on its hosting plans. 

Offers Competitive Rates:

Leaseweb offers competitive prices compared to other IaaS providers. But it doesn’t mean they compare with the quality of service.

Cyber Security

Cyber security solutions that are designed to meet every requirement of your business. Customization of services and detailed notifications, dashboards, and reporting – these are the specialties of the service provided by Leaseweb.

Enjoy peace of mind with the right solution for your threat profile and save money with Cyber security services.

Types of Hosting Plans Does Leaseweb Offer  

Leaseweb offers two types of hosting plans which are:

Services Provided by Leaseweb

The best part we found about Leaseweb in this Leaseweb review, is its wide range of services. It covers almost all your web service needs under one roof.

Here’s the list of Services offered by Leaseweb:

Leaseweb Review: Domain Name

Registering a domain name is easy with Leaseweb. Select any of the popular extensions that you want when you register a domain.

You can also protect your valuable domain names.

Leaseweb Customer Support  

Whether you have a question out of curiosity or an issue, you can rely on the customer support team of Leaseweb to get it resolved quickly.

Over the past five years, our experience with LeaseWeb’s support has been increasingly frustrating. Initially, their 24/7 support seemed promising, but we’ve encountered significant issues, particularly with contract management.

For instance, when attempting to upgrade our servers, we followed their guidance to order new hardware, expecting a seamless transition. Instead, the old contracts remained active for months, leading to unexpected charges and a lack of timely resolution. This situation reflects broader concerns about their support responsiveness and contract policies, as highlighted by other users facing similar challenges

LeaseWeb Contracts & Facts  

LeaseWeb’s contractual practices have raised customer concerns, particularly regarding automatic renewals without prior notification. Many clients have reported unexpected contract extensions, leading to financial and operational challenges.

I even dragged a few unused servers for an entire year because the contract got renewed after 12 months without any alert or email, and when we complained about them, they sent notifications even after showing email history during a meeting with the sales manager.

Annual Indexation Increment

LeaseWeb implements an annual 4% service fee indexation, automatically adjusting service fees on the contract’s start date anniversary. This policy applies to all services except software and domains.

While a 20% price hike may not significantly impact customers in countries like the U.S., it poses a substantial challenge for businesses based in India. Five years ago, we rented a server from LeaseWeb, and since then, the cost has increased by 20%. At that time, the exchange rate was approximately 63.27 INR per USD, and in 2025, it has risen to around 86.56 INR per USD. This shift means we’ve experienced an overall price increase of about 50%.

Cancellation Policies (Prisoner Cage)

I haven’t used such words for their cancellation policy, you can find similar words from their existing customers on various review portals. Even myself have encountered similar situations multiple times.

1. They intentionally hide these options in their dashboard, making it difficult for users to cancel services easily. When you contact them, they require you to schedule a meeting with a sales manager, who claims to offer assistance. However, their real goal is to persuade you to keep the services active, whether you need them or not.
2. As mentioned earlier, they disable contract renewal email notifications. If you request to cancel the contract after it has been renewed, they will either ask you to purchase additional services to match the renewal amount or insist that you keep the server for the entire renewed period.
3. I have seen people receive legal notice for amount recovery from LeaseWeb if you are thinking of stopping using services with unpaid invoices.

Increased Prices for Old Servers

Over the past five years, I’ve experienced challenges with server pricing. In 2020, I rented an AMD EPYC 7302P server for approximately $300 per month. However, by 2025, the cost has risen to $408.95 per month. Interestingly, LeaseWeb’s new servers with similar or even better specifications are currently listed at around $284 per month

This situation implies that I’m paying about $150 extra for older servers, despite being a loyal customer for years. I attempted to discuss price matching to align with the rates of new servers, but received no response to my related support ticket.

Leaseweb Refund Policy 

This category could be counted as a con of Leaseweb. This platform has great faith in its services which is good, but due to this, it does not include a refund policy which might make it a little risky for some users. 

What makes Leaseweb Blazing fast?

One of the most contributing factors to Leaseweb’s speed is the availability of numerous data centers.

This platform offers CDN, which is one of the best ways to speed up your websites as the shorter the distance, the faster the service. 

How to Order Hosting from Leaseweb? 

To order a plan from Leaseweb, you must first make an account.

You might be required to register a domain or transfer one.

Now that you have selected your plan and created an account choose a payment method card, Paypal, etc.,

and then make a payment to receive your plan within a day. 

Do we recommend Leaseweb for your Gaming Website?

Yes, this hosting platform offers you numerous gaming servers. These plans are well equipped with features to run your gaming website without downtime and a good speed to keep your games running.

The plans for gaming servers could be a little pricey, but they are worth the money. 

How Does Leaseweb Stand Against The Competitors?

A few factors that help Leaseweb stand against competitors are the large number of data centers. On this platform, you get daily backups which are not so common in other hosting but are necessary.

With Leaseweb, you do not have to worry about a slower speed in high traffic as this platform maintains the speed no matter what. 

LeaseWeb Alternative

As far as the above LeaseWeb review is concerned, this hosting provider offers the best server uptime, incredible page loading speed, multiple support channels and solid-level data center infrastructure as evident from the tests conducted above. 

So then what’s wrong with LeaseWeb that clients mostly complain about? 

It is the terrible contractual practice, unexpected automatic contract renewals without prior information, 40% to 50%  unnecessary price hike difficulty in cancellation of the hosting services which is wrong and believe us, the list goes on and on.

Now what’s the solution to this? Very simple! We’ve brought to you the best Leaseweb alternatives that you can go with that offers all the advantages of LeaseWeb and none of its disadvantages. 

You’ll definitely not have any sort of contracts or sudden price hikes and other related things if you plan to go with the alternatives of LeaseWeb listed below:

1. LiquidWeb

We’ve mentioned the top 5 features LiquidWeb offers its clients:

Top features

Starting Price

---

2. UltaHost

With unlimited bandwidth, lightning fast web servers, AMD EPYC CPU processors for greater site performance and highest guaranteed uptime, your site surely excels to handle high traffic without an ounce of tech glitch.

Top features

Starting Price

---

3. InMotionHosting

With servers powered by UltraStack, InMotionHosting provides an easy-to-use control panel cPanel to help you manage the web files. Plus, the servers are highly scalable! You can upgrade your plan if you think your site is visited by 100K+ visitors on a daily basis.

Top features

Starting Price

It’s so true! Seeking alternatives is a rational step that every client should take to cut his cost and increase performance. If you consider the above options, you’re gonna get the best hosting service for your blogging site, e-store or even for your large-scale online projects as well.

FAQs- Leaseweb Review 

Who owns Leaseweb?

Leaseweb is a Dutch web hosting service provider. It was founded about two decades ago by a few pilots who felt the need for connectivity. 

What are Leaseweb name servers?

Leaseweb does not openly disclose its name servers, but we have gathered some information for you, and one of its name servers is “ns7.leaseweb.net”. These are responsible for keeping your IP address and domain name safe. 

Does Leaseweb provide Ecommerce Hosting?

Yes, Leaseweb offers E-commerce hosting. You can choose any type of server for this plan, and the plans are instantly scalable, which means that you can add or remove any storage capacity or any other feature whenever you like.  

What is iGaming?

You must have heard about betting and wagering in casinos. iGaming is nothing different from that, except this betting process happens on the internet and is played by millions worldwide. 

How do I cancel my Leaseweb account?

To cancel your Leaseweb account, you can ask the customer support team of this platform to help you out. Since this platform does not offer a refund, you might be at risk if you have already bought a plan. 

Why should I choose Leaseweb to host my Gaming site?

You could choose Leaseweb as your online gaming site as this platform has built its servers to be reliable for gamers and keeps running for hours without downtime. 

Does Leaseweb offer a month-to-month payment option?

Yes, Leaseweb offers a month-to-month payment option. However, you do get the option to pay per year, but we suggest you pay for a month as a refund policy is unavailable on this platform.         

Conclusion – Leaseweb Review

So let us now take a look back at what we saw in this Leaseweb Review, all we loved and didn’t. This hosting platform offers scalability in many of its plans, such as E-commerce, which is excellent.

The vast number of data centers is another thing that will keep you interested in this platform. You might have issues since there are no refund policies as such. Still, overall, considering the vast number of features and its reliability, it will not be of any concern, and you can easily host your website on it.