TMD Hosting Support

Are you a TMD’s customer and looking for a way to contact TMD Hosting support? Congrats, you are at the right place. 

In this article, we will cover the TMD Hosting support system and the ways you can contact the TMD Hosting support team. 

TMD Hosting comes within the list of top web hosting companies as a web host according to several review/rating sites like Trustpilot, host advice, pcmag, and more. 

And!

They actually said that TMD is one of the best hosting providers in terms of hosting solutions, with 99.99% uptime and customer support. 

If you are a new customer at TMD, then you made the right choice because they give websites a lot of room to grow. 

So, it’s time for you to know more about TMD Hosting and their support service so that in case if there is a technical issue or something then, you can easily contact TMD hosting technical support. 

About TMD Hosting

TMD hosting is a feature-rich US-based Web host with a great user base and excellent hosting services in Orlando, Florida. 

Their data centres are in Phoenix, Chicago, London, Tokyo, Amsterdam, Singapore, and Sydney. 

This company has everything you’ll need to build a fast, powerful, and beautiful website. 

Tmd Hosting homepage

No matter what your niche is, here you’ll get several niche hosting options such as for e-commerce platforms (for instance, Magento, Prestashop), online communities (eg, SocialEngine, Dolphin), and education platforms (eg, Moodle). 

TMD Hosting services are powered by Softaculous (one-click auto-installer), Cloudflare (Next-generation Content Delivery Network), cPanel (easiest control panel), spam experts (site protection), blazing-fast SSD servers, and last but not least most dedicated support. 

If we talk about its hosting services, it has a lot to offer, like shared hosting, VPS hosting, cloud hosting, Managed hosting, WordPress hosting, Reseller hosting, and many more at affordable prices.Β 

So, that being said, all these things make TMD a feature-rich web host in the market. 

Ways to Contact TMD Hosting Support Team?

Despite being a feature-rich web host, they provide better hosting solutions and are very supportive in terms of customer support. 

At TMD, you’ll get to see 24/7/365 days of customer support. So in case you get stuck while ordering your hosting services or if there is an issue in domain migration, then there are multiple ways by which you can contact the TMD support team, which we have boiled down. 

πŸ‘‰ For TMD Hosting Sales support:

πŸ‘‰ For TMD Hosting Technical support:

Contact by 

  • Raising tickets
  • Filling inquiry form
  • Going through their knowledge base

πŸ‘‰ For TMD Hosting Billing support: 

  • Submit a ticket

πŸ‘‰ To report abuse or submit a DMCA: 

How to Open a Ticket in TMD Hosting?

  • Go to your client area by clicking on submitting a ticket.
Client area
  • After that, enter your email id and password.
  • Then from your dashboard, click on Open ticket.

πŸ‘‰ After you click on Open ticket, there you’ll see categories like:

  • Website Domain
  • Website Transfer
  • General Request
  • Script install
  • SalesΒ 
  • Billing Department

So, according to your issue, you can select the subject and submit the ticket. 

How do I Check My Support Ticket History?

Checking support ticket history is as easy as submitting the ticket we have covered above. 

All you need to do is go to the TMD Hosting website

  • Click on the contact page, then submit a ticket.
TMD hosting support
  • This way, you’ll navigate to your client area section.
  • Then enter your details in your client area.
  • After that, a new page will open where you can see your ticket history by clicking on the open ticket.Β 

πŸ‘‰ Also read: Interserver Customer Support

How to Contact Technical Support?

For TMD Hosting Technical support, you can contact us by 

  • Submitting tickets.
Technical Support
  • Filling inquiry form.
TMD Hosting support Inquiry form

How to Use Live Chat Support in TMD Hosting?

In order to use live chat support, you have to download the live chat package for Live Helper Chat

Then follow these steps:

  • Upload the downloaded file to the public_html folder of your account using the File Manager in cPanel
  • Note that by default, the files will be placed in a subfolder of the public_html one, and if you want to install the application directly on your domain, you will need to move the files from one folder back
  • To do so, open the folder, mark all the files using the β€œSelect All” button and then click on the β€œMove File” button
  • Next, you will need to move the content of the /public_html/lhc_web folder to /public_html
  • Now go to cPanel > MySQL Database Wizard and create the database to be used by the application. Write down the database name, username, and password. Those will be needed during the installation process
  • Open your domain name in the browser. A requirements check is made
  • In the next step, you will need to apply the database settings for the application
  • Next, you need to apply your personal details and the administrative login credentials for the application
  • Congratulations! Your Live Helper Chat application is successfully installed
  • Now, you can use the live chat.

Also, You learn About A2 Hosting Technical Support

How To Contact TMD Via Call?

These are the official phone numbers of TMD Hosting, and for TMD Hosting support, you can call on any one of them. 

πŸ‘‰ Phone number: πŸ“ž1-888-771-5990 (US)

πŸ‘‰ Phone number: πŸ“ž 44-800-090-3103 (UK)

TMD Hosting Support Review

Sometimes, being an affordable hosting provider is not enough to satisfy customers; in the end, fast and reliable customer support is also a factor that clients look for. 

And here at TMD Hosting, they offer both affordable and reliable customer support. 

Their support service is quick, and they have been dedicated to helping their customers for several years. 

And for users who are new to this web hosting world, TMD Hosting Support them from scratch. 

πŸ‘‰ Also Read:

TMD Hosting Login Client Area

TMD Hosting Nameservers DNS Management

Order Hosting From TMD Hosting

Leave a Comment