Have you ever wondered what IVR Service Provider is? Allow us to provide a short description of IVR, and you also understand IVR-based services later on.
IVR’s full form is Interactive Voice Response, and it is Automated Communication Technology.
Mainly, major companies use it because it enables customers to interact with the services without human assistance.
You can take the example of Airtel customer support, Apple customer support, AT&T customer support, and more.
Keep in mind that the main purpose is to assist the callers without human presence and it also helps businesses to provide more effective customer support without any extra effort.
IVR Technology has become an important tool for companies like Banks, LPG Gas providers, Customer care, Amazon packages, and more.
Cheap IVR Service Providers in India
Finding an ideal IVR Service provider in India is extremely difficult. A google search is not enough to find a reliable IVR solution because there are so many lousy & irresponsible providers in the market Also Best Cheap Nvme Hosting in India.
You want to avoid such providers or else you have to face a hard time with them.
Allow us to suggest five IVR providers, who are reliable & offer the services at an affordable price.
Best IVR Service Provider in 2023
Last year we were added top 5 Best IVR Service providers in India but due to some issues with billing with these companies,
I kept searching for a better option that suits our business.
After using 1 year IVR system for our company we found Call Hippo in mid-2023 and shifted our all Interactive Voice Response services to them without changing my number.
What did I get from them?
Its been 8 months now using their services for our 3 support executives to provide customer support, I am pretty impressed with the service I am getting from them.
This is not any paid promotion, I am genuinely using the services.
1. Servetel Review
Servetel is an advanced-level cloud telephony IVR Service Provider in India. They land in the First position on our IVR services in India list.
The IVR service provider advertises Toll-Free numbers, virtual numbers, voice broadcasting, click-to-call, IVR-based services, IVR-hosted services, and more.
They have a clientele of Cipla, OLA cabs, Cars 24, Glidec, and more.
The Servetel did not reveal the pricing, and they prompt you to try the trial version.
It is a marketing tactic to get people to register for the trial version, and after you input the details, then they reveal the pricing.
The primary motive is to make you try the free version for a while.
The pricing is not available because they believe in providing custom packages to the clients.
Every inbound & outbound call can be recorded for quality purposes. A real-time analytic and call logs to check back the received & dialed calls.
A dedicated toll-free customer care line for those who want to reach customer care.
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2. Exotel Review
EXOTEL is another Indian company that offers interactive voice services. The company headquarters is located in Bangalore, and it stands on second our IVR services in India list.
The EXOTEL has worked with some of the reputed enterprises like Practo, Red bus, Quikr, and more.
They offer voice, SMS, and Authentication. The prices vary from product to product you can check out manually.
Unlike many other brands in this industry, Exotel allows you to use the package for SMS & Voice purpose. It is entirely up to you, whether you want to use it for the Voice purpose or send SMS. You also get validity, and it is not a monthly subscription. A monthly subscription would be a bad idea for a smaller business with less communication activity.
You can also try the trial version for 15-days with every feature unlocked. Dedicated customer care come in handy when you are in confusion.
3. My Operator Review
MyOperator is a major platform in the industry, and they are working with some of the popular brands in the country.
Lenskart, Make My Trip, Food panda, and more to name a few. The company excels in offering interactive voice services, and business voice systems to the customers. They are standing top of the IVR Service Providers in India mountain, Also check the Best Free CDN Alternative.
My Operator is an established company, and it comes with the benefit of expertise. They offer an instant demo for you,
so you can try it before you buy. You can start recording the calls for quality purposes and customize IVR.
They have strong customer care to support your queries and solve issues. And, it is one of the reasons why they stand number one on our IVR services in India list.
4. Bay Talkitec Review
Bay Talkitec is a straightforward company that offers CIM, Mobile Vas, Smart VIG video gateway, Motion, Voice announcer, and ( Lunch Tea Break Over, Safety, Energy Conservation) Announcer.
They established the company ten years ago, and they have worked with Reliance Infocomm, Indian Airlines, an Income tax company,
Airport Authority of India, Police Department, Department of Telecommunications BSNL and MTNL, and many more. They focus a lot on Government based projects, and Bay Talkitec stands for quality.
You have to contact the official team for the pricing – contact Bay Talkies
We say that they need to update the details on the official website.
The Talkitec provide you active contact numbers of the concerning people for deals & information.
5. CallHippo Review
Call Hippo is a funny name, but the number of features & integration is no joke. The professional company has clientele Instagram, Box, Deloitte, Adobe, PayTM, and more.
Call Hippo to stand on top five IVR Service Providers in India list. You can download the Windows program, Android app, iOS app, and support.
So, are they worth your money?
The disappointing part of the service is that you get voice customer support on silver & platinum packages.
Call details & analytics to help the company understand the caller’s behaviour. Every user receives a call from one caller, and anyone can start the conversation.
The interesting part of the service is that you can select any country number including the toll-free number.
Interactive voice response is an important aspect of every business today. We have listed the best IVR Service Providers in India & now its time for you to utilize it.