Hostwinds Support

Are you new to Hostwinds and struggling to register your server issues with the customer support team? We got you! Go through this article to solve all your confusion about registering complaints with customer support.

In this article, we’ll cover the step-by-step process of registering complaints with Hostwind and share our experience with its customer service. 

Let’s start with a brief introduction to Hostwinds:

About Hostwinds Support

Hostwinds is one of the best web hosting companies. It provides various hosting services, including shared hosting, VPS hosting, dedicated servers, and cloud hosting. Hostwinds became more prominent because of its exceptional customer support team. It provides users with a 99.99% uptime and a 60-day money-back guarantee. 

It focuses on customer satisfaction first, making it a popular choice for those seeking the best hosting provider.

We’ll see and evaluate the step-by-step process of its customer support services below:

What Support Channels Does Hostwinds  Offer?

Hostwinds has a well-dedicated customer support team that provides support to its users through four primary channels: 

  • Live chat
  • Support ticket
  • Email
  • Phone

Hostwinds is committed to providing 24/7 support across all platforms. We strongly recommend using their ticketing system to resolve technical issues promptly.

How to Contact Hostwinds Support

Users who want to contact the support team of Hostwinds can connect via live chat, ticket, email, and phone.

Live Chat

  • Live chat with them is a great option; you’ll get instant replies. You just need to open the official website, and you can navigate the option of live chat there:
Hostwinds Live Chat
  • Click here, and you’ll see an interface like the picture below. You can clear your doubts there, and they’ll respond instantly.
you'll see an interface like the picture below

Open a Support Ticket.

Opening a support ticket is very simple; check out the instructions below:

  • Open Hostwind’s official site and scroll down. You’ll find the option to open a ticket.
Open a Support Ticket.
  • Click on that, and a new support ticket interface will open. From the list of issues, select the one you have.
new support ticket interface
  • After clicking the selected issue you’re facing, you’ll get an interface to write down your issue in a detailed format.
Open Ticket
  • After writing the message> click submit ticket for the successful submission.
submit ticket

Email

Users can ask for support and send their queries to [email protected]. Technical issues can mainly be solved easily through email.

Phone

If you want to talk and clarify your doubts with an expert, you can reach them by phone at

 (888) 404-1279.

But note that they provide call support for sales enquiries only!

How do I Check My Support Ticket History?

To check the support ticket history, follow the steps below:

  • Open the official site and log in to your account. Then, navigate to the open a ticket option on the downside of the page.
Open a Support Ticket.
  • Click on that and navigate to the My Support Tickets option in the interface.
new support ticket interface
  • Click on My Support ticket> here, and you can see the entire history of your tickets.
history of your tickets

Check out some of the user’s feedback on Hostwind below:

Other Hostwinds Customer Feedback

Trustpilot gave a 4/5 rating for Hostwinds according to its potential customer feedback:

Some of the feedback taken from Trustpilot is as follows:

Hostwinds Customer Feedback
Hostwinds Customer Feedbacks

Our Experience with the Hostwinds Support 

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If you ask about our experience, it is one of the best websites that offers this much-dedicated customer support. For all kinds of queries, we got answers instantly. And it supported us entirely during our hosting journey.

And we highly recommend you try it and take advantage of their service at least for one time!

Also Read – Order Hosting For Hostswinds

Conclusion 

We believe that this article has been a good guide for you in connecting with Hostwinds’s customer support team. We covered all the possible ways to contact them and provided step-by-step processes for contacting them; we also shared our experience.

Thank you.