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iPage Review is everywhere on the internet and they have mixed review of their hosting service,
I have seen many bloggers and individual using iPage hosting as they are one of the cheap web hosting providers, however,
this saving cost a lot to one of my Pro-Blogger friends.
On-going in 1998, iPage powers completed 1 million websites, and it is a famous brand in WordPress hosting.
With 99.9% uptime, 24/7 support, and 1-click WordPress install, iPage is a seamless place to begin.
You get a free security suite, free drag and drop builder, and all else you need to build a popular website.
Read: SiteGround Review and Inside look
This is a genuine review because he contacted me to migrate his site on our server as iPage suspended his hosting account for 150 real-time traffic.
Here I'll share my chat history with iPage help desk agent to proof what they do after selling their so-called Unlimited Hosting at $1.99mo*
but you guys blindly ignore that “*“ which means they have some terms with Unlimited word and $1.99/mo.
What is Unlimited Web Hosting?
Trust me there is nothing Unlimited because every web hosting and server has limited hard drives and bandwidth is also limited but you can compromise with it as in countries like the USA, UK etc bandwidth is not that much costly.
When any web hosting promising you to provide Unlimited Space and Bandwidth including our Paid Hosting Service
that means they have “Fair usages Policy” which usually ignored by 95% hosting buyers.
Read: What to look for while choosing a free website hosting?
Actually Unlimited Shared hosting means you are allowed to use resources until other websites are not being affected with your high resources usages.
In reality web host like iPage, HostGator has thousands of active websites on a single server using a good amount of resources that means
you will not be allowed to use even 200GB Disk Space of your unlimited parameter.
The same thing applies on Bandwidth, just think about it that you are using 500GB bandwidth with a single website and they have 100 other
websites they don't even use 200GB bandwidth and paying them 100x times extra money, then even you will not offer service to that single guy.
Observed issues with iPage Review
Custom Panel: Personally I don't like custom panel web hosting providers like Dream Host and iPage as they don't have features like cPanel.
And most web hosting providers use cPanel which creates issues when you are moving with another hosting provider.
Same issue happened with my friend this is more than 72 hours we are not able to migrate his website till now.
Slow Speed: Considering another web host, I have noticed that iPage has slow servers may be there uplink is not even 500mbps (I am not sure)
Downloading Backup/Files: If you willing to download backup or any other files from iPage control panel then here you will prefer to crack your desktop. I am using 5MBPS lease line from one of the best ISP in my area…
Old Software versions: They use old versions of Php and MySQL services which is not good for security and features level.
Slow Customer Support: They always busy assisting other customers which directly means customers are facing issues with hosting or they have very less support staff.
I tried to reach them more than 3 times but no luck, I had to wait at least 15-20min to get connected with the support agent. Here is my chat history with them…
Read: Heroic Support from Liquid Web
Thank you for contacting us.
At the end of our conversation, please keep this window open and complete the survey to let us know how we’re doing.Please hold for the next available operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with ‘Vimal V'
Vimal V: Hi xxxx, I'm sorry for the wait time. My name is Vimal. How are you doing?
Me: hey
Me: am need my backup
Vimal V: Sure
Vimal V: Please provide your website URL.
Me: yyyyyy.com
Vimal V: Let me know from which date you wish to get the backup
Me: Today
Vimal V: Okay
Vimal V: Please hold for 3-4 minutes
Me: ok
Vimal V: Thank you for holding.
Me: (y)
Vimal V: Our server monitors have noticed a huge increase in the requests coming to your websites. This has impacted the overall performance of other websites hosted on the servers.
Vimal V: To reduce the impact on the servers and other customer accounts, we had to suspend your website and CGI services. The FTP access and the File Manager should still be accessible.
Me: just provide me backup
Vimal V: We are unable to provide the website backup now,.
Vimal V: v
Vimal V: We recommend reviewing your websites’ traffic via the raw logs located in your stats folder. If you find that the traffic is genuine, it is advisable to upgrade your account to a VPS hosting solution.
Me: why you are not providing backup?
Vimal V: You can get it form Filemanager at
Vimal V: https://www.ipage.com/controlpanel/FileManager/
Me: Give me mysql database
Me: because when I tried using phpmyadmin exported mysql database that was not working
Vimal V: Please provide the database name you wish to get the backup
Me: the xxxxxx one
Vimal V: I'm sorry, it is taking longer than expected. Can you please hold for another 3 to 4 minutes?
Me: sure
Me: I understand how slow your servers are
Vimal V: Thank you for holding.
Me: is it ready?
Vimal V: xxxx, we keep database backup every 3 days.
Vimal V: If you wish to get for today, you have to contact us after 2 days.
Me: then provide me database for 3 days old
Me: give me last generated backup
Me: Hello
Vimal V: Yes
Vimal V: Checking it for you
Me: k
Vimal V: You can download it at
Vimal V: 1. Log into the control panel with your account username and password.
Vimal V: 2. Click on ‘MySQL Database’ under ‘Website’.
Vimal V: 3. Click on the database name under the ‘Manage Databases’ section.
Vimal V: 4. Click on ‘Manage Backups’.
Vimal V: 5. Click ‘+' icon next to the database name.
Vimal V: 6. Select tables to download.
Vimal V: 7. Click on the ‘Select' button.
Me: To learn how to schedule a database backup, click here. Available Database Backups for xxxxx_com There are currently no backups for this database.
Me: Available Database Backups for xxxx_com There are currently no backups for this database.
Vimal V: Okay
Vimal V: Do you need the most recent database backup in zip format ?
Me: yes
Vimal V: Okay
Vimal V: I have to forward to our specialists . They will be working on your issue and getting back to you within few hours. You will be able to view the activity and the status of the ticket in the Support Console of the account.
Vimal V: I have created support ticket for you. Please check the support ticket at :
Vimal V: https://www.ipage.com/controlpanel/sconsole/view_ticket.bml?id=14563181
Me: I need backup now
Me: as my website is down
Vimal V: Let our specialists respond to you on it.
Me: or unsuspend my account until you are not providing backup
Vimal V: The website is down since to reduce the impact on the servers and other customer accounts, we had to suspend your website and CGI services. The FTP access and the File Manager should still be accessible.
Me: Please enable them
Me: so that I think for upgrade or any other solution
Me: I cannot investigate without accessing my admin dashboard
Vimal V: We recommend reviewing your sites traffic via the raw logs located in you stats folder. FTP access and the FileManager should still be accessible.
Me: I cannot see
Vimal V: If you find that the traffic is genuine, we recommend moving your website to a Virtual Private Server (VPS).
Vimal V: If the traffic appears to be suspicious, we suggest blocking those suspicious IP's via your .htaccess file. the ‘.htaccess editor' tools will allow you to do so.
Me: I know but hwy I should I upgrade without investigation ?
Me: I'll but unsuspend first
Me: so that I can optimize my blog for now
Vimal V: Earlier your account was enabled for this issue. What steps did you take ?
Me: Actually that time I wasn’t here however if you can see, I have deleted some unused files and also added W3 cache in my wordpress blog
Me: but this time will going to block with CDN and htaccess
Vimal V: Okay
Vimal V: Please block, make changes and update the support ticket.
Me: without accessing my dashboard?
Vimal V: You can check filemaanger and FTP from the account and make changes.
Me: clountfront need be configured with W3 optimizer
Me: or you update for me
Me: bhai please
Vimal V: I have created support ticket for you at #14563181
Vimal V: Please update it from you side, so we can further forward the issue.
Me: but i need access to my blog for that
Me: if you cannot then transfer this chat to your upper level
Vimal V: Our senior specialists do not chat.
Me: then make me call
Vimal V: Please provide your phone number
Me: +9196xxxxxxx
Vimal V: Let me know the time zone
Me: IST
Me: its 22:19 here
Vimal V: Okay
Vimal V: When do you wish to receive the call?
Me: right now
Me: am stick with my system as my website is down
Vimal V: have to forward to our specialists . They will be working on your issue and getting back to you within few hours. You will be able to view the activity and the status of the ticket in the Support Console of the account.
Vimal V: https://www.ipage.com/controlpanel/sconsole/view_ticket.bml?id=14563247
Me: dear make it live for now
Me: will take care of it
Vimal V: It is updated now.
Vimal V: Do you have any other inquiry ?
Me: what updated?
Vimal V: The issue within support ticket.
Me: no its not
Me: there is no update
Vimal V: I have update it internally.
Vimal V: They can check it for you. Please wait you will surely receive call.
Vimal V: Is there anything else I can assist you with today?
Me: dear why don't you understand ?
Vimal V: I do not access to activate it from my side.
Vimal V: I am just a front end chat support agent.
Vimal V: Please wait till our specialist get back to you.
Vimal V: I understand your frustration.
Me: then stay with me
Me: am wating for their reply
Vimal V: Me, we will contact you via phone.
Me: Yeah am wating for that
Vimal V: We are unable to hold the chat till now. We will call you back.
Me: because am frustated with your service
Vimal V: I am sorry for the website issue you are facing. I understand the inconvenience caused.
Me: you guys almost forcing to upgrade
Vimal V: I am trying to help you my best.
Me: I know you gonna show fair usages policy
Me: I exported backup
Vimal V: Okay
Me: using phpmyadmin
Vimal V: Okay
Me: when tried to upload
Me: then I got error
Me: SQL query: — phpMyAdmin SQL Dump — version 2.8.0.1 — http://www.phpmyadmin.net — — Host: custsql-ipg93.eigbox.net — Generation Time: Oct 07, 2015 at 12:31 PM — Server version: 5.5.44 — PHP Version: 4.4.9 — — Database: `xxxx_com` — CREATE DATABASE `xxxxx_com` DEFAULT CHARACTER SET ; MySQL said: Documentation #1064 – You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ” at line 12
Vimal V: So, I created ticket, so you can get the backup.
Vimal V: I request you to please wait till you get the reply for it.
Me: going to write a review article about iPage
Me: i am damn sure it will rank
Me: 🙂
Vimal V: Okay,
After reading this chat details you may realize how irresponsible they are. I never recommend anyone to use cheap web hosting service like them.
STILL DON'T BELIEVE ME?
CHECK WHAT OTHERS SAYING
ipage WordPress Hosting Plans
iPage hosting provider has 2 WordPress hosting plan first one is WP starter worth $3.75/month and the second one is WP Essential worth $6.95/month.
In both plans, you can get 1-year free domain registration, Unlimited Storage, Unlimited bandwidth, Customized control panel, Pre-installed theme & plugins.
Pros and Cons of iPage
Earlier selecting a web host for your website, you may hunger to sensibly review their pros and cons. Here are the pros and cons of iPage that we erudite:
Pros
First, let’s gross a look at the benefits that make iPage the top optimal.
- Low-cost packages: iPage provides one of the most low-cost shared hosting packages in the business, which creates them great for personal websites, newbies, and small industries.
- Customer-friendly: iPage provides an extensive range of tools and services that assist customers simply construct their websites and grow their professional.
- $500 Worth of Extras: You will similarly get free Bing credits and Google AdWords, free YP.com listing, and Site Analytics Setup
- 1-click WordPress Install: All packages include 1-click WordPress installation, email accounts, storage, unlimited databases, and bandwidth.
Cons
iPage is not without some difficulties, here are a few that you may need to consider
- No cPanel: iPage doesn’t provision cPanel which is the most usually used web hosting control panel used by most hosting corporations. If you are recycled to the cPanel, then you may have a bit struggle finding your mode around.
- No Monthly Billing: iPage doesn’t provide monthly billing for any of their shared hosting packages. If you need monthly billing then you will have to advancement to WordPress hosting, VPS, or Dedicated hosting packages.
iPage Black Friday deals
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On this Black Friday period, ipage Unlimited web hosting begins at just $ 1.99/month. You can benefit flat 80% off on ipage unlimited web hosting packages.
On this Black Friday season, you can acquire a huge discount on all iPage Hosting Packages.
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iPage Shared Hosting Review
This is a genuine review because I have tested their service personally and I highly recommend you to do not order shared hosting from them, however,
I don’t have any experience about their VPS and Dedicated server so you may test them on your own risk