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BigRock Review

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This article has been written and researched by our web hostings expert through a precise methodology. GoogieHost is supported by readers like yourself. We may earn an affiliate commission when you purchase through our links, which enables us to offer our research for free.

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BigRock Review

There are a lot of you out there, wanting to open up a website of your own. Maybe, let’s say you’re planning to start an e-business, or you’re a student wanting to host your science projects & your portfolio online, or let’s say you want to start a new web hosting company of your own! Getting all of that is just a piece of cake if you talk about BigRock!

So, what’s BigRock? What does it do? How is it helpful to the people like students, professionals, businessmen, developers, gamers and more stuff like that we’ll discuss in this article. Here, we’re gonna do an entire BigRock review!

We’ll even conduct necessary tests to show you the quality of hosting services BigRock offers to its users, even tell you about the user-interface, run server tests, and give you an entire performance report as well.

Without wasting even a single minute, Let’s just start right away!

BigRock Overview

You must be thinking What’s BigRock? See, BigRock is an Indian web hosting company that offers shared, virtual and physical dedicated cloud servers to host your website online all the time, ensuring near to zero latency, incredible data security and top website speed for greater brand visibility among your audience.

BigRock Overview

Along with server hosting services, it offers digital marketing solutions like managed SEO services, responsive website designing services and domain registrations as well.

Now that you know what BigRock is and what it offers, Let’s step by step decode every bit of info! Exclusive for our readers, we’ve tabled below an entire overview to get you maximum idea about BigRock.

Name of the Company BigRock
Place of OperationIndia
Services it OffersShared, Virtual, Dedicated, Cloud server hosting; Reseller hosting; Domain services; Website designing, SEO services and Email Hosting
Users who can take benefitStudents, Businessmen, Professionals, Developers, Gamers, Traders and Remote workers

BigRock has everything for every category of users! For students and startups, you have shared hosting services where you get minimum resources required to run a website for online presence and that too within the budget. 

Secondly, for developers, remote workers and websites with high traffic, you get virtual servers with a free staging environment and full root server access for greater configuration. And lastly, the gamers and traders can buy a single dedicated server for separate server usage and no interruption at all.

Wait! That’s not all! We have more!

Here, in this latest BigRock review 2025, we’re gonna specify about its key specifications like user interface, client’s UX and various other things. So stay tuned for info like these. 

User Interface UX

Our research team found the user interface awesome! And by saying so, we mean it! Let’s see how! Firstly, the interface is newbie friendly and ensures easy navigation.

Below, we’ve provided a screenshot to show how a new user can register a new hosting account with BigRock by simply entering his valid email address and other related details.

User Interface UX

Now that you register yourself, you get access to the BigRock intuitive panel that lets you manage your hosting services, order new servers, create tickets to contact the support team, track your previous order and update your card details for auto-renewal. Below, we’ve provided a screenshot to help you take an idea about the dashboard we’re talking about.

Bigrock User Interface

Did you see it? So easy to navigate! BigRock’s interface lets you do every function in a matter of a single click. The UX is really awesome and easily trackable! 

Plus there’s an interesting feature that we are yet to mention and that is the eWallet. BigRock allows its new users to add balance to their eWallet in order to make the payment process a piece of cake. However, there are various modes of payment offered by BigRock that we’ve discussed in the article below.

Performance and Reliability

Now a server is of no use if it can’t produce quick and reliable results. It actually all depends upon the server quality! So, one by one below, we’re gonna decode the server infrastructure to make you understand how well the server performs when actually in use, plus its reliability among the users. Without any delay, let’s see what infrastructure it work on:

Firstly the servers are SSD NVMe technology built which makes page loading speed lightning fast. Speed is the most important factor when it comes to website hosting. BigRock offers incredible CDN ensuring faster content delivery among the audience across the globe.

Even the Cloud server network of BigRock is amazing! Wanna know how it works? See, let’s say you have an e-commerce website targeting an audience from all across the globe. Now let’s say on a particular occasion (BlackFriday Sale), your website experiences high traffic.

Now the thing is that if your website is hosted by a single server, then in that case, the website may get crashed. However, if you use BigRock’s cloud server network, then the entire workload is distributed among various servers equally, thanks to LoadBalancer technology.

The cloud server networking technology also ensures 100% server scalability. Now, what does that mean? It means that if in case your server experiences a greater load, then in that case the server will itself scale up the resources automatically letting you focus on the content and other related things of the website.

BigRock’s Xeon Processors and latest quality CPU ensure the best ever processing speed and greater reliability among the website users as well. It simply makes sure that the data of your website processes in lightning fast speed thereby, boosting website’s SEO.

Maybe you know it or not, the servers of BigRock are fully managed! This means that you have an entire dedicated server management team to handle various configurations of the server leaving you to focus more on the content of the website. In a nutshell, making the BigRock hosting services highly reliable and trustworthy.

Now, it’s true and everybody knows the fact that security of the data enhances website’s performance as well. So, let’s see what data security mechanism does it follow:

Security and Privacy

Have you ever thought about why security of the data is so important? It’s like, when you host an online business, then in that case, your personal details, sensitive website content, client’s card details become highly prone to cyber attacks.

In such a case, it is highly advisable to buy hosting services from a provider that offers 100% unbreakable security. To this, comes BigRock, as it offers a complete set of security protocols that ensures complete data protection from every way possible.

Let’s have a look at the security mechanism of BigRock:

  • DigiCerts & Free SSL: Get a free SSL certificate to keep your website safe and trustworthy. It protects your site by encrypting the data shared between your website and visitors, like passwords or payment details. Plus, it also shows a secure padlock symbol in the browser, making visitors feel very safe while browsing.
  • Regular server monitoring: Your server is constantly watched and checked for any issues. As soon as an issue is detected, you receive a red alert letting you troubleshoot the issue in real-time. This helps catch problems early, so your website stays fast, secure, and available to visitors without downtime. 
  • 24/7 Malware scanning: Your website is scanned all day, every day, to catch harmful software or viruses. If any threats are found, they’re handled right away to keep your website clean and safe from hackers. This specifically ensures that your website runs without any interruptions at all times.
  • Multi-layer security: Get multiple layers of protection for your websites! It’s simply like having many locks on a door. Even if one layer is breached, others are there to keep the bad guys out and protect your data from the intruders. It offers you extra security to keep you relieved.
  • FireWall application: A firewall means, a security application that acts like a security guard for your website, blocking harmful traffic and keeping the hackers away. It also helps stop cyber-attacks before they can cause serious damage to your website.
  • CodeGuard’s cloud backup: Hearing about CodeGuard for the first time, Right? See, it automatically saves copies of your website in the cloud. If by chance, anything goes wrong, like accidental data loss or a hacker attack, you can then easily restore your site from the backup in just a single click.
  • SiteLock Website security: Last and the best security option you have, is SiteLock. It scans your website regularly to find and fix security risks right then and there. It works like a health checkup for your website, helping prevent threats and keeping your site safe for visitors browsing your website content.

See! With this, at least we’re assured now that if you ever plan hosting your big online business idea here, with BigRock, then in that case, it’ll be the greatest protector of your site of all times. With so many security options, your data is not only encrypted but also highly protected from any sort of bypass issue or leak. 

And by any chance even if there’s an accidental data loss, then in that case, BigRock has the best CodeGuard backup plan to save your hard work.

Customer Support Analysis

As per recent research, it’s been reported that out of 100 users, 90 of them are newbies, who have zero knowledge about server configuration and how to troubleshoot minor issues. Keeping this in mind, BigRock has included a vast number of support channels in order to help users out in case they’re caught in issues:

LiveChat cum Ticketing system

The most handy BigRock support service is the LiveChat option. Exclusively for our readers, we have tried to contact the support team to help you understand the nature of the help and degree of responsiveness.

  • First off, to contact the support team of BigRock >> Go to the bottom-right corner of the screen >> Click on the orange message bar >> The chat window gets opened right away!
  • Then, you need to enter details >> like your name, phone.no >> valid email address >> thereafter, you need to click the send message click box to register your issue.
BigRock Live chat

Now on contacting the BigRock support team, we found that the LiveChat support team is not available at the night hours (according to the Indian standard time: +5:30 GMT)

You can even track your chats instantly! Just simply go to your dashboard >> Click to Support (Now search your ticket using the search option).

Bigrock Support

As you can see, along with the procedure on how to connect with the LiveChat support team, we’ve also mentioned a screenshot to help you take an idea about the UX.

Pulse Live Update

This is an amazing notification technique of BigRock and is a new form of support setup that they offer! Here, in Pulse Live Update, BigRock server team notifies you about everything including server maintenance, service upgrades and other unexpected issues. 

Pulse Live Update

Now, you must be thinking, where does it send the red alerts and notifications? See, first you need to subscribe for the pulse live update and register your email address where you want the messages to come. Thereafter, you’ll receive the alerts as soon as an update is made or a configuration is done.

  • Phone Support

This is the perfect option for Indian users. You can use the toll free number to connect with the sales team, if you have billing or server activation related issues.

  • Sales
  • 1-800-266-7625 (Toll Free)
  • +91-22-6720-9001

Let’s say you have an existing domain and are wanting to point the BigRock nameservers to your existing domain to drive more traffic to your website but are finding it challenging to do so, then in that case, you can contact the Support team.

  • Support
  • 0824-6614011
  • 0824-2868080

However, it is advisable to switch to LiveChat or the ticketing system for contacting the support team as in LiveChat you can get a very detailed answer with necessary screenshots and on the other hand, phone calls can be interrupted with technical glitches.

  • Email Support

After LiveChat, if there’s any support channel that’s responsive and helpful, it is Email support. BigRock offers an exclusive chance for the users to connect with the support team via [email protected]

  • Knowledge Base:

And especially for those users who are introverts and want to solve the problems on their own. For them, BigRock offers 100+ blogs and how to article collections in Knowledgebase. The content is written in a very user-friendly tone helping you solve your issue in a stepwise manner.

BigRock Data Center Location

Before knowing where the data centers are, let’s learn What Data center is and how a data center location is an important factor for the users when choosing the best hosting provider. 

See, firstly a data center is a big area or a location where you have physical servers installed with proper built-in infrastructure like cooling fans, dedicated server team to fix issues and 24/7 fuel supply that ensures the servers in the data center never suffers a crash.

Now the question is, How is its location so important for the users? In very easy words, the nearer the location of the data center to your targeted audience, the quicker the data transmission speed from the server to your visitors browser. So, in a nutshell, the provider with a greater number of data centers all across the globe, has the most reliability among the users.

So, What about BigRock Data center? Where are they located? See, since BigRock is an Indian web hosting company, it has its data centers in India and also in the USA:

  • India
  • US

If you’re living in India, targeting Indian audiences, or if you’re living in the US, targeting nearby visitors, then in that case, you can buy cloud hosting services from BigRock (The results will be awesome).

Top 10 Key Features of using BigRock Hosting

Now, it’s time to get deeper into the specifications that BigRock offers! By now, you have got to know most of the things about BigRock hosting, starting from its server quality, performance and security to its support channels and data centers. Now, let’s just sum it up all together and see what in a nutshell the features of BigRock are:

Security (Free SSL + CodeGuard + Malware Scanning + FireWall app)

First, we have security that is one of the most important parts of web hosting. With free SSL, your website is encrypted, keeping sensitive information like passwords and payment details safe from hackers. 

Then, BigRock offers CodeGuard that automatically backs up your website, so you can restore it easily if anything goes wrong. Malware scanning protects your website from harmful software that could steal data or damage your site. 

Lastly, the Firewall app acts as a protective barrier, blocking any unauthorized access and keeping your website secure 24/7.

Performance (Latest NVMe SSD storage)

After security, what matters the most is the Speed of the websites! The latest NVMe SSD storage technology makes your website load faster 10X as compared to that using traditional HDD drive storage options. 

SSD improves data transfer speed, while NVMe takes it a level up further by reducing delays and improving performance. Faster loading times help keep visitors on your site longer and improve the SEO of the site as well.

Support channels (LiveChat + Ticketing)

Getting help should be very easy! With LiveChat support, you can get instant answers from experts, making troubleshooting faster and more convenient. 

The ticketing system allows you to raise questions and track the progress of your issues systematically. Let’s say you need quick assistance or detailed technical help, in that case, you have several channels to consult the tech team from, ensuring 100% support in real time.

Managed Web hosting services (100% fully managed)

Managed web hosting means the technical side of your hosting is completely handled for you. BigRock takes care of server maintenance, software updates, security patches, and performance optimization. 

This service is perfect for people who don’t have the techie skills or time to manage their website hosting. You can focus on your business while the experts are out there managing your server.

Multiple OS options (Linux and Windows)

We all know the fact that different sites have different hosting needs! With both Linux and Windows OS available, you can choose the one that fits your website requirements best. Linux is chosen for developer-friendly tools and programming languages like PHP and MySQL. 

Windows, on the other hand, works well with Microsoft-based applications. Having multiple OS options ensures you get the right environment for your site to perform well and even greater compatibility.

Full root server access (via SSH key)

Users wanting complete server control can get from BigRock, thanks to Full root servers access feature. Using an SSH key, you can securely access your server’s core web files and server related settings. 

This level of control allows you to install a custom software, change server settings, and manage resources directly. It’s a great feature for advanced users and developers who need deep server access for customizations.

Dedicated IPv4 address (Offers maximum server isolation)

A dedicated IPv4 address means your server gets its own unique IP address, separate from others. This isolation improves security and stability since no other websites can affect your server’s performance. 

It also helps with better proper content delivery, as shared IP addresses can sometimes get flagged for spam. Having a dedicated IP gives you more control over your server’s online identity.

User-Friendly cPanel (For website management)

Now, what’s this cPanel? See, cPanel is a simple, easy-to-use control panel that makes managing your website super easy, even for beginners. 

With cPanel, you can create and manage email accounts, install software, monitor website traffic, and handle backups, all from one place. Its point-and-click interface saves time and makes website management stress-free.

Extremely scalable plans (Automatic adjust the server needs)

Scalable plans mean your hosting can grow as your website grows! If your site suddenly gets more traffic, the server resources can expand automatically to handle the extra load without slowing down your site.

This flexibility ensures your website performs well during traffic spikes and allows you to upgrade resources only when needed, keeping costs under control.

99.99% guaranteed Uptime (Ensures maximum accessibility)

Uptime means how often your website is available and accessible to visitors. A 99.99% uptime guarantee means your website will be up and running almost all the time, with minimal interruptions. It ensures better reliability, making sure your audience can visit your site whenever they want without facing downtime issues.

Do you see now? The features offered by BigRock makes web hosting lightning fast and let the user enjoy every inch of UX. So, let’s say you choose a shared hosting plan, you’re promised with a minimum 99.99% uptime, 24/7 LiveChat support, quick hosting setup, liteSpeed web servers, latest NVMe SSD storage technology and easy WP plugin installation as well.

Type of Products and Solutions Offer by BigRock

Now that we know the features offered by BigRock, let’s see what web related services BigRock offers. Bloggers, professionals, developers, students, Remote workers and gamers can take services as per their requirement. Below, we’ve listed all the web solutions, products and services that users can get here.

  • Domain Services: Ideal for Startups

BigRock offers a range of domain-related services to help you get brand online identity. A domain name is your website’s unique address on the internet, and BigRock makes it easy for you to find, register, and manage it.

  • Domain Name registration

You must already know the fact that finding the perfect name for your website is really very important for your brand. With the Domain Name Registration service, you can search for and register the ideal domain name for your business, blog, or personal project.

  • Free AI Domain Generator

If you are stuck on choosing a domain name? Like not being able to understand what name you should keep for your website, then in that case, you can use BigRock’s free AI domain generator to brainstorm creative and unique domain names based on keywords you provide.

  • Free Domain Transfer

Let’s say you already have a domain but want to switch to BigRock? No problem! BigRock offers you a free domain transfer service that allows you to transfer your existing domain from another provider to BigRock without any hidden charges.

  • Domain Whois LookUp (Protect+)

Protect your identity online with BigRock’s domain Whois LookUp (Protect+) service! When you register a domain, your personal details like name, email, and phone number are stored in the public Whois database. With Protect+, you can get your details masked keeping your data safe from spammers.

  • Shared Hosting: Ideal for Bloggers & Students

Let’s see what it has for Students and Bloggers! See, shared Hosting is a budget-friendly hosting option where multiple websites share the resources of a single server. The plans offer reliable performance, easy website management, and 24/7 support, making it ideal for newbies looking for affordable web hosting.

  • VPS Hosting (Managed & UnManaged): Ideal for high traffic websites

VPS hosting provides a more powerful and flexible hosting solution compared to shared hosting! It gives you a dedicated portion of a server with your own web resources, using virtualization technology. BigRock offers Managed VPS Hosting, wherein they handle server maintenance, security, and updates so you can focus on your website. BigRock also offers Unmanaged VPS Hosting, giving you full control over the server, perfect for tech-savvy users who want more customization and control.

  • Dedicated Server Hosting (Managed & UnManaged): Ideal for Large Firms

Dedicated server hosting offers an entire server just for your website, giving you maximum performance and security! BigRock offers Managed Dedicated Server, handling all server maintenance, security updates, and technical tasks. If you know how to manage the dedicated server on your own, then in that case, you can choose Unmanaged Dedicated Server, wherein you take full control of the server’s configurations.

  • Cloud Hosting: Ideal for Gamers/Traders for their flexible server needs

BigRock offers cloud hosting that happens to be a modern hosting solution where your website is hosted across multiple servers instead of just one. This ensures better performance, scalability, and reliability. If one server fails, another takes over, keeping your website online with minimal downtime.

  • Reseller Hosting: Ideal for Users wanting to open their own hosting firm

Reseller Hosting allows you to start your own web hosting business by selling hosting services to others. You can create multiple hosting accounts under your brand while BigRock manages the server infrastructure.

  • WordPress Hosting: Ideal for e-Commerce business

BigRock’s wordpress hosting is specifically designed for WordPress websites. It’s highly optimized for speed, security, and ease of use. With one-click installations, automatic updates, and enhanced performance, it’s perfect for bloggers, businesses, and e-commerce stores using WordPress.

  • Email Hosting: Ideal for Professionals

Professionalize your communication with email hosting services! Get a custom email address for a more professional look. BigRock’s email hosting offers reliable service, spam protection, and secure access from anywhere, ensuring smooth business communication.

  • Website Designing: Ideal for Newbies (Wanting responsive website)

Need a stunning website? The website designing services help you create a visually appealing and user-friendly site that fits your brand perfectly. Let’s say you need a business website, portfolio, or e-commerce store, the design experts (or you can also use AI) craft sites that leave a lasting impression plus the website created is even responsive to every device.

  • Managed SEO services: Ideal for ranking your website

Wanting to boost your website’s visibility on Google or other search engines! BigRock offers managed SEO services that optimize your site for Google to help you rank higher, attract more visitors, and grow your business.

Now your work is simple now! Pick your hosting solution as per the nature of your work. If you have just started your website, then since your website usage is very simple, you can opt for shared hosting. Whereas, if you are a remote worker, then you can use Windows VPS server for your remote tasks and so on.

BigRock Plans and Pricing

Here to just give you an idea, our research team has listed the basic starting plans of Shared, VPS and Dedicated server hosting. It has been done to give you a perfect understanding about the budget you’ll require to buy hosting services.

Shared Hosting PlansVPS Hosting Plans Dedicated Server Hosting Plans
₹69 per month₹449 per month₹8249 per month
5GB NVMe SSD storage20GB SSD storage500GB SSD (RAID1) storage
1GB RAM2GB RAM16GB RAM
IND/US server locationIND/US server locationIND/US server location
Shared IP address1 Dedicated IPv4 address1 Dedicated IPv4 address

See! Just a small note: In shared hosting plans, one server is used by multiple users. That’s the reason you get a shared IP address. However, if you look at the VPS and dedicated server hosting plans, then you get a dedicated IPv4 address ensuring perfect server isolation and greater data protection as well.

Pros and Cons of BigRock

Our research team really worked hard to get this info! Now after an entire BigRock review, we’ve successfully contemplated a few advantages and disadvantages of using hosting services from BigRock.

Pros

  • 30 days Money Back guarantee
  • Free SSL certificates 
  • 99.99% of guaranteed Uptime
  • Extreme scalable plans
  • Multiple OS options
  • User-Friendly control panel

Cons

  • LiveChat is Offline during the Night Hours (+5:30 GMT)
  • No data centers in the European Countries
  • No Free trials available 

FAQs

Is BigRock suitable for beginners?

Yes! BigRock is beginner-friendly, offering a very easy to use control panel cPanel, one-click WP plugin installations via softaculous, and 24/7 LiveChat customer support, making it simple for the beginners to manage their websites.

Does BigRock offer free SSL certificates?

Yes! BigRock provides free SSL certificates with most of its hosting plans to secure your website by encrypting the data between the visitors and your website and thereby boosting SEO rankings.

Can I register a domain with BigRock?

Absolutely! BigRock offers domain registration services, allowing you to choose from various domain extensions (.com; .in; .org) starting just @ ₹89.

What is the uptime guarantee with BigRock?

BigRock offers a 99.99% uptime guarantee, ensuring your website remains accessible with minimal downtime.

Does BigRock have a money-back guarantee?

Yes! BigRock offers a 30-day money-back guarantee on its hosting services, giving you a risk-free trial period.

Is BigRock hosting fast?

Yes! BigRock uses highly optimized web servers and SSD/ NVMe storage to deliver fast website loading speeds and better performance.

Does BigRock provide backups?

Yes! BigRock offers backup services. However, the frequency and availability may vary based on the chosen hosting plan. It’s highly recommended to check the plan details or create manual backups for extra security.

Can I upgrade my hosting plan later?

Yes! BigRock allows you to easily upgrade your hosting plan as your website grows, ensuring you have the resources needed to scale.

Is BigRock good for e-commerce websites?

Yes, BigRock is perfect for e-commerce websites, providing features like SSL certificates, fast servers, and compatibility with platforms like WooCommerce, Magento, and more for secure online transactions.

Final Recommendation (Conclusion)

Before we buy hosting services from providers, it’s our responsibility as a responsible consumer to read everything about the hosting provider. So, to help our readers out, we’ve brought a detailed BigRock review on the service quality, products and hosting server location, top 10 features, support channels and a lot of things to help you get a perfect picture about BigRock.

Plus, in this BigRock review, we’ve also listed the top services offered by BigRock, helping you choose the web solution as per the need. If you are a Blogger, professional, developer or running an agency, BigRock has everything to host your presence online.

Make sure to visit the official website of BigRock by clicking the link here! Check the pricing option and even grab limited offers or BigRock discount coupon code to enjoy hosting savings!

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