000WebHost Support

Have you heard about this fantastic company, 000WebHost, which offers its users so many great Web Hosting services? We are writing on 000WebHost Support, where we will cover for you the support channels this company offers with detailed steps on how to contact them eventually.

We will also help you check the created support tickets. At last, there is a surprise for you where we’ll cover for you the previous customer experience along with our experience with the 000WebHost support too.

Let’s get you known with the topic of 000WebHost support. 

About 000WebHost 

000WebHost started their web hosting business in 2007 with the idea of offering free hosting services worldwide. With being amongst the few top companies, 000webhost has predominantly made its name amongst the free web hosting industry.

Also, this company has been verified by ICANN as a trusted web hosting company due to their guaranteed financial base and secured domain name services. 000webhost is a company powered by Hostinger, so we can expect absolutely great performance with them.

They offer 4 types of plans to their users: free web hosting, single shared hosting, premium web hosting, and business web hosting.

Let’s learn a little more about the support channels this company offers and further on how to connect to them; let’s see these support channels in the next section.

What Support Channels Does 000WebHost Offer?

The support channel is the most important aspect of any service-based company.

As per our research, we have found six support channels these are :

  • Report abuse helpline 

Write to them if you face any abuse activity such as spam, phishing, adware, etc: [email protected].

  • The contact helpline 

A contact helpline for when you have problems regarding any issue such as product-related information and service-related info: [email protected].

  • Discussion forum 

A discussion panel where you can write to them on a public platform.

  • Live chat support 

A live chat support only for the premium users who buy their service.

  • Discord channel

A live chat channel on Discord where you can connect with various individuals.

In the next section, we will cover for you how you will contact the 000webhost support via these support channels.

How to Contact 000WebHost Support

We have made you aware of the various support channels this company offers. Allow us to tell you the complete process to connect to these right in a flash.

Report Abuse Helpline 

  • Visit their official website.
  • Scroll down to the Company & Support tab < click on the “contact us” tab.
  • On the newly loaded page, scroll down to find the “000webhost.com services” tab < click on the “Report Abuse form”.
  • Enter the requested details such as URL, name, email, and abuse report summary < click on the “submit report” button, right after.

The Contact Helpline

  • Go to https://www.000webhost.com, their official website.
  • Click on the “Contact Us” tab under the Company & Support header by scrolling down.

Discussion Forum

  • Go to 000webhost’s official website.
  • Move all the way down to the bottom of the page < find “contact us” in the Company & Support header.
  • Scroll down to find “Get in touch with us!” heading < click on the highlighted “forums” hyperlink.
  • This will lead you to the final page; write to them your doubts.

Live Chat Support

  • Go to the official page of 000webhost.
  • Go to the sign in tab on the upper right of the screen.
000webhost homepage
  • Complete your login process by entering your correct credentials.
  • This will open up your dashboard; find the live chat option on the bottom right of the screen.
000webhost Supports

Discord Channel

  • Complete your login to the dashboard by using the above steps.
  • Find the “Help” tab, located on the top left side of the screen < click on it.
000webhost Supports
  • Clicking on it will immediately lead you to an invitation page of Discord < enter your display name < click on the continue tab.
000webHost Supports

How do I Check My Support Ticket History?

These are the steps you need to do in order to check your support ticket history.

  • Open up the official website of 000webhost < navigate yourself to the top right of the page to find the “sign in” tab.
000webhost homepage
  • Clicking on the sign-in tab will redirect you to the login page < complete your login.
  • Your dashboard will open up < click on your site’s manage button.
  • This will open up the cpanel < find the “customer support” tab in the left side of the screen. 
  • Here, you will find the support ticket option. You can find all the previously sent support tickets. 

Let’s see what previous customers have to say about this company.

Other 000WebHost Customer Feedback

Customer Feedback is the backbone of any web hosting company, and learning from them will provide a better insight into the company’s functioning.

Let’s see these comments:

  • “Easy to understand User Interface ”
  • “Free service at its best”
  • “Great for learners”
  • “Easy to use specially for a newbie”

Next in the section, we’ll cover for you our experience working with this company.

Our Experience with the 000WebHost Support

Especially for you, we will cover our particular experience with this company and what can you expect from 000WebHost Support :

  • The live chat option is only open for paid customers, which is notably a little difficult for the free customer looking to learn web hosting.
  • The discussion forum is particularly helpful as it brings forward these common yet important queries and makes it public for the new customer too.
  • Support mail response was in an instant as you can see from the time duration mention in the message down below.

All good things must come to an end, so this article too. Allow us to conclude this article in the next section.


Are you going too soon? Have you read about 000WebHost exciting offers on web hosting plans, refer to this article where we have covered for you all the plans and prices and how to order them.

We have now explored for you all the support channels this company offers and even told you about how to connect with them.

This article covered all the prior customers’ experiences with a nod to our own personal experience with 000webhost support.

We are happy to know you had a good read. Have a suggestion for us, write to us down below and as always, Happy Hosting. 👍

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