Web hosting is a much-needed service in today’s competitive business environment where every company is eyeing a web presence. However, which hosting you should choose is a big question.
Well, we keep coming across hosting and love suggesting good options. This time, we came across Web24 which is an Australia-based hosting company. Know all about this hosting company and its features as we explore it in this Web24 Review.
About Web24
Web24 is a web hosting company based in Australia, a part of Hostopia Australia Web Pty. Ltd., its parent company. They have years of combined experience in web hosting and other solutions. The company is headquartered in Australia with two data centres, one in Sydney and the other in Melbourne.
It offers various services like Linux and Windows virtual machines, dedicated servers, server management, web hosting, domain name registration, and SSL certificates. All of their services are highly scalable and configurable to individual requirements.
Test & Analysis
Reviewing a hosting company requires deep analysis. We tested Web24 on multiple parameters and hereinbelow are the results of our tests and analysis.
User Interface & Ease of Use
Web24 has an easy-to-use and intuitive control panel that is robust and feature-rich. It comes with WordPress management tools, email administration, self-service backup and restore, free SSL certificates with easy installation, multi-PHP selector, and DNS management, all using the control panel. All these features provide the users with significant ease of use and they are easily able to grasp and understand the user interface.
Web24 Customer Support
Web24 provides 24/7 support, you can reach the support staff through
- Phone
- Ticketing system
The response times are very quick, and the staff is very knowledgeable. In our experience, we haven’t noticed any major issues related to customer support.
Security Analysis
Web24 offers free DDoS protection included in all of their plans. They also use ModSecurity, a firewall module designed for use with Apache web servers. ModSecurity is deployed in all their Linux hosting solutions to ensure the most secure hosting environment. This prevents potential attacks, viruses, and network breaches.
Key Features of Web24
Here are some of the main features provided by Web24.
- cPanel Support – The web hosting plans come with cPanel and Plesk support which are excellent admin panels with clean and easy-to-understand user interfaces and offer excellent flexibility in managing your website.
- App Download – The control panel supports quick and easy download of multiple applications and CMS like WordPress, Magento, Joomla, and more to offer multiple functionalities and features in website management.
- Domain Services – Domain services are an essential feature of web hosting as you don’t have to search around for domain registration if it’s available with web hosting. Web24 offers this service at a cheap rate.
Web24 Pros & Cons
While testing out the services provided by Web24, these are the pros and cons we found.
Pros
- Excellent dedicated server infrastructure
- Configurable plans and solutions
- Handy WordPress tools
- Wide variety of cloud hosting plans
Cons
- Not the most affordable option
- Australian data centres only
FAQs – Web24 Review
Does Web24 Provide Cloud VPS Backup Service?
Yes, for an additional cost, it does provide cloud VPS backup services.
How long does Web24 take to activate a VPS Account?
After payment is completed, your server should be online within a couple of hours, if not instantly.
How many Data Center Locations does Web24 provide?
Web24 has two data centres located in Sydney and Melbourne.
How to upgrade my VPS account at any time?
You can upgrade your VPS account at any time by moving to a higher plan and paying the price for it.
How many types of Web Hosting Offered by Web24?
Web24 offers the following hosting services- VPS, Dedicated servers, and Cloud hosting solutions.
Conclusion – Web24 Review
Web24 is definitely a good web hosting company for you if you’re in Australia. It offers many web hosting solutions like VPS, dedicated and cloud servers with highly customizable and configurable plans. Their hosting solutions are designed for scalability and customization for medium to large enterprises.
So, concluding this Web24 review, we can say that it is a good option to explore and you won’t be putting your money in the wrong place.
Would rate web24 as having the worst customer support i have experienced. They used to be good but over the last few years support levels have dropped dramatically and they are basically non existent.
Web24 used to deliver great support but as a long time customer it has just gone from excellent (5+ years ago) to absolute crapp as of today. Long delays in responding, failure to acknowledge web24 issues, and just abysmal customer care. After 15 years with them I am looking for an alternative ISP