SendPulse Review- Is #1 Marketing Automation Platform?
As an innovative marketing services provider with smart email automation features, SendPulse provides its services to all types of businesses. Whether you’re running a startup or an MNC, SendPulse has bundled amazing tools that can help you improve your business growth in just a few clicks.
We have been using it for the last three months. Here in this SendPulse review, we will discuss our personal experience to provide unbiased information about its quality and reliability. Just stick with us till the end, and you will understand the complete picture of its services.
Overview SendPulse
| 😀Free Trial | A free-forever plan (no card required) |
| 💰Starting Cost | $9.60/month |
| 🔔Amount of Subscribers | 500 |
| 👨🏽💻Support | 24*7 customer support |
| 💳 Payment Method | Debit/credit card and Paypal |
| ♻️ Refund Policy | 30-day refund policy* |
SendPulse is an email marketing service provider that comes with features like an email verifier, workflow automation, and much more. In addition, it offers a free CRM to automate your sales and manage your user base more effectively.
It was launched in 2015, and since then, it has been a top-rated service provider, especially in the CRM market. Since it provides free CRM software, unlike the other’s expensive plans.

SendPulse Features
Here, in this section of our SendPulse review, we will discuss some of its key features that we found unique while using their services — and they’re as follows.
- Email automation workflow: Email automation is a technique to send bulk emails to your subscribers without your active involvement.
- Customer-relationship management tools (CRM): CRM is software used to manage and maintain the user or customer base effectively.
- A/B testing features: A/B testing is a process of comparing two different versions of a webpage to determine its performance.
- Email verifier: It’s used to verify the user’s email address to ensure our promotional email’s deliverability.
- Multichannel chatbots. Build chatbots for WhatsApp, Instagram, Facebook, Telegram, Viber, and TikTok to talk to customers and capture leads directly into the CRM. SendPulse can also bring leads from Facebook, Instagram, and WhatsApp ads straight into a chatbot conversation, and lets you accept payments directly inside chats.
- AI-powered marketing tools. SendPulse includes AI agents for different marketing and sales tasks — collecting customer data, creating deals, running conversations, and creating content.
- Automated funnels. Build automated sales funnels that move contacts through your pipeline stage by stage.
- Team roles and access management. Add teammates to your account and control what each person can see and do.
- Accessory tools. A website builder (for landing pages and online stores), SMS campaigns, web push notifications, NPS widgets, pop-up forms, and a course builder are all included alongside the core email and chatbot features.
- 40+ integrations. SendPulse connects with a growing marketplace of 40+ services, from CMS platforms to payment and analytics tools.
So these were the features that we found unique and impressive, so we mentioned them for your convenience.
Easy-to-use Interface
When it comes to the user interface, Sendpulse has built its dashboard to be simple and easy to use. As you can see in the image, you will find all the sections on the left side of the dashboard, from which you can choose an email list and create your campaign.

SendPulse Email and Newsletter Templates
SendPulse provides you with many elegant and beautiful predesigned templates that you can use to create your desire for the campaign by simply drag and drop method.
In addition, they have also provided you with template builder options so that you can create a custom email and save it to use every time you run a campaign.

For your convenience, they have created dedicated categories of template which we have mentioned below:
- Travel
- Business
- Holiday
- Newsletter
- Restaurant
- Promotional
There are many more email templates available in the market, but these are the most popular ones.
SendPulse Automations
With SendPulse automation features, you can create an automation workflow so that you can put your campaign on autopilot and shift your focus on your product. Even though it doesn’t provide any predesigned automation workflows you can easily create your workflow by following the mentioned steps.
- Log in to your dashboard.

- Click on the automation button

- Click on the “create new automation” button to start your process.

- First of all, you need to choose your template.

- Once you click on the create button, you will directly land on the builder, which looks something like this.

SendPulse Support
SendPulse has created a dedicated team of technical experts to provide you with 24*7 customer support. The best part is that they provide multiple modes through which you can connect easily.
The modes via which you can connect to them are as follows:
- Live chat (main support channel, available 24/7)
- Phone (for pre-sale questions only — for support issues, use live chat)
- Ticket
In addition to that, they created an extensive knowledge base with a solution to all the possible problems which can occur while using its services.
Their customer support response is slow.
SendPulse Pricing and Plans
Here, in this section of our SendPulse review, we will discuss its price and plans. It offers you two payment options which are mentioned below:
- Subscription: You can subscribe to their monthly plans and get access to unlimited resources. For example, you can send unlimited emails to your subscribers for just $9.60/month.
As you can see, the prices are in the below-attached image.

- Pay as you go: In this, you can purchase a particular amount of resources and save money. For example, you get access to send 10,000 emails for just $48 which probably costs you around $0.0048 per email.

Their free plan provides significantly fewer resources than the paid plans, so we recommend going with a premium plan for better performance.
SendPulse Pros and Cons
Here, in this section of our SendPulse review, we will discuss some of its major pros and cons to provide you with a complete picture of its service’s quality. And they’re as follows:
Pros
- Allows sending 15,000 emails in the free-forever plan with no card required.
- Free option of the built-in CRM that unifies all your channels and contacts.
- Multichannel chatbots (WhatsApp, Instagram, Facebook, Telegram, Viber, TikTok), backed by official Meta Partner and WhatsApp Business API status.
- AI-powered tools, automated funnels, and team roles/access management.
- Bundled extras: website builder, SMS, web push, NPS widgets, pop-up forms, and a course builder.
- Free email templates.
- Email automation facility.
- No hidden charges.
Cons
- Limited resources in the free plan
- Slightly slow customer response
FAQs – SendPulse Review
How many chatbot accounts can I add on SendPulse?
The free plan allows 3 chatbots across different channels (Instagram, Messenger, Telegram). Premium plans have no chatbot restrictions, and you can connect WhatsApp, Instagram, Facebook, Telegram, Viber, TikTok, and more.
Are there any limits on sending emails with SendPulse?
Yes. The free plan allows up to 15,000 emails per month to 500 subscribers. Paid plans remove the monthly email cap and let you send unlimited emails, with limits based only on your subscriber count.
Why use SendPulse over other email marketing solutions?
SendPulse combines affordable pricing with a free built-in CRM, multichannel chatbots, AI-powered marketing tools, automated funnels, email verification, and A/B testing — all in one platform, which makes it a strong option for growing businesses that want more than just email.
Does SendPulse provide dedicated IPs?
Dedicated IP addresses are available on SendPulse’s higher-tier plans (Pro and Enterprise) for transactional/SMTP email sending. On the standard email marketing plans, including the free plan, you send through a shared IP.
Does SendPulse have a video knowledge base?
Yes, SendPulse maintains video tutorials and how-to guides in its knowledge base to help users learn the platform.
Final Words – SendPulse Review
Sendpulse is a fantastic marketing software with impressive features like free email templates, email verifier, email automation, etc., making it one of the best service providers in the market.
We would like to end our Sendpulse review with a note that it also provides you with a free online course to help you use its tools more efficiently and grow your business to the next level.
Hopefully, this review has helped you to make your decisions wisely, and if you have already been a Sendpulse. Then we welcome your rating in our review section below.