{"id":36940,"date":"2026-01-06T14:28:30","date_gmt":"2026-01-06T08:58:30","guid":{"rendered":"https:\/\/googiehost.com\/ambi\/?p=36940"},"modified":"2026-04-26T10:23:45","modified_gmt":"2026-04-26T04:53:45","slug":"best-live-chat-software","status":"publish","type":"post","link":"https:\/\/googiehost.com\/blog\/best-live-chat-software\/","title":{"rendered":"Best Live Chat Software for WordPress in 2026 &#8211; Top #9"},"content":{"rendered":"\n<p><strong>Are you looking for the Best live chat software for websites in 2026? <\/strong>Live chat plugins for wordpress are the fastest and easiest manner to get in touch with your customers. It allows you to efficiently support your customers easily at any time of the day. <\/p>\n \n<p>Live online chat support enhances engagement with potential customers who might leave the website if there&#8217;s no chat facility available. <\/p>\n \n<p>Adding live chat software for websites is the best way to communicate with your website visitors, while they&#8217;re on your website and provide them with instant assistance. <\/p>\n \n<p>We will provide you with a <strong>review of some of the <a href=\"#best-live-chat-software-for-wordpress\">best live chat software<\/a><\/strong> so that you can choose the one that&#8217;s right for you.<\/p>\n \n<p>To give you the <strong>best idea about live chat software<\/strong>, here are the points I&#8217;ll cover today in detail &#8211;<\/p>\n \n<p><em><strong>Seems this is a lot to cover. So without any delay, Let&#8217;s get started.&nbsp;<\/strong><\/em><\/p>\n \n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Live Chat Software<\/strong><\/td><td><strong>Staring Price<\/strong><\/td><td><strong>Free Trial<\/strong><\/td><td><strong>Free plan<\/strong><\/td><td><strong>Chat History<\/strong><\/td><td>Link<\/td><\/tr><tr><td>Jivochat<\/td><td>$19\/mon<\/td><td>Free 14-Day Trial Period<\/td><td>Yes<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/jivochat\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>LiveChat<\/td><td>$20\/mon<\/td><td>Free 14-Day Trial Period<\/td><td>No<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/livechat\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>Zendesk<\/td><td>$55\/mon<\/td><td>Free Trial<\/td><td>No<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/zendesk\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>LiveAgent<\/td><td>$9\/mon<\/td><td>Free 30-Day Trial Period<\/td><td>No<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/liveagent\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>Trengo<\/td><td>$19\/mon<\/td><td>Free 14-Day Trial Period<\/td><td>No<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/trengo\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>Olark<\/td><td>$29\/mon<\/td><td>Free 14-Day Trial Period<\/td><td>No<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/olark\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>Chaport<\/td><td>$19\/mon<\/td><td>Free 14-Day Trial Period<\/td><td>Yes<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/chaport\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>Podium<\/td><td>$249\/mon<\/td><td>No<\/td><td>NO<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/podium\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>HubSpot<\/td><td>$18\/mo<\/td><td>No<\/td><td>Yes<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/hubspot\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n \n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"what-is-live-chat-software\">What is Live Chat Software?<\/h2>\n \n<p>If you want to make your website more interesting then adding personal touches like Live chat software to your website can give you great rewards. This personal approach <strong>helps bloggers receive great benefits. <\/strong><\/p>\n \n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 29%\"><div class=\"wp-block-media-text__content\">\n<p>Live chat software helps you provide exceptional customer service by empowering you to resolve customer problems instantly. <\/p>\n \n<p>You can resolve sales queries in real-time and provide a human presence till the customers are ready to buy. <\/p>\n \n<p>Live chat software offers immediate customer support and information and works like an instant messenger where customers can communicate with you easily and instantly.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Live-Chat-Support-1024x1024.jpg\" alt=\"What is Live Chat Support\" class=\"wp-image-1000054787 size-full\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Live-Chat-Support-1024x1024.jpg 1024w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Live-Chat-Support-300x300.jpg 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Live-Chat-Support-150x150.jpg 150w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Live-Chat-Support.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n \n<p>Using the <strong>best live chat software for eCommerce<\/strong>, you can promptly answer customer queries that help <a href=\"https:\/\/googiehost.com\/blog\/get-more-sales-with-email-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">boost your website conversion rates<\/a>.<\/p>\n \n<p><strong>But before we get to the juicy details, here\u2019s a quick look at the Top Best Live Chat Software in&nbsp;2026:<\/strong><\/p>\n \n<div id=\"callout-block_cd8d26979e1c9632887aef5d4e635c1f\" class=\"acf-callout has-label\" style=\"background-color: #e0f2f1; color: #004d40; border-color: #26a69a;\">\n        \n            <div class=\"acf-callout-label\">Quick Tip<\/div>\n    \n    <div class=\"acf-callout-content\">\n        <div class=\"acf-innerblocks-container\">\n\n<p>Live chat can increase your website&#8217;s conversion rate by up to 40%. Visitors who use live chat are 3x more likely to make a purchase. If you run an online store, adding live chat should be your top priority.<\/p>\n\n<\/div>\n    <\/div>\n\n    <\/div>\n \n<h2 class=\"wp-block-heading\" id=\"best-live-chat-software-for-wordpress-in-2026\">Best Live Chat Software for WordPress in 2026<\/h2>\n \n<p>After a lot of research, I have figured out a few best live chat solutions available in the market. I have shortlisted these live chat software based on their price and features.<\/p>\n \n<p class=\"has-background\" style=\"background-color:#f2f2f2\"><strong>\u23f0 &nbsp;TL;DR:<br><\/strong><br><strong>1.&nbsp;<a href=\"#1-jivochat-overall-best-live-chat-software\">Jivochat<\/a>&nbsp;&#8211; <\/strong>Overall Best Live Chat Software<br><strong>2.&nbsp;<a href=\"#2-livechat-best-live-chat-software\">LiveChat<\/a> &#8211;<\/strong> Best Live Chat Software<br><strong>3. <a href=\"#3-zendesk-multi-channel-customer-support\">Zendesk<\/a> &#8211;<\/strong> Multi-Channel Customer Support<br><strong>4. <a href=\"#4-liveagent-simple-customer-support-software-for-teams\">LiveAgent<\/a> &#8211; <\/strong>Simple Customer Support Software for Teams&nbsp;<br><strong>5. <a href=\"#5-trengo-best-customer-service-software\">Trengo<\/a> &#8211; <\/strong>Best Customer Service Software<br><strong>6.&nbsp;<a href=\"#6-olark-live-chat-software-for-sales-and-customer-support\">Olark<\/a> &#8211; <\/strong>Live Chat Software for Sales and Customer Support<br><strong>7.&nbsp;<a href=\"#7-chaport-best-customer-messaging-software\">Chaport <\/a>&#8211; <\/strong>Best Customer Messaging Software<br><strong>8.&nbsp;<a href=\"#8-podium-web-chat-software-for-businesses\">Podium<\/a> &#8211;<\/strong> Web Chat Software for Businesses<br><strong>9.&nbsp;<a href=\"#9-hubspot-streamline-your-entire-business-with-a-free-crm\">HubSpot<\/a> &#8211;<\/strong> Streamline Your Entire Business with a Free CRM<\/p>\n \n<h3 class=\"wp-block-heading\" id=\"1-jivochat-overall-best-live-chat-software\">1. <a href=\"https:\/\/googiehost.com\/blog\/go\/jivochat\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Jivochat&nbsp;&#8211; Overall Best Live Chat Software<\/a><\/h3>\n \n<p>Jivochat is one of the best live chat software in the market. It aims to boost your team\u2019s efficiency and communication opportunities.&nbsp;<\/p>\n \n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1279\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Jivochat-Overview-scaled.png\" alt=\"Jivochat Overview\" class=\"wp-image-1000099496\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Jivochat-Overview-scaled.png 2560w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Jivochat-Overview-300x150.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Jivochat-Overview-1024x512.png 1024w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n \n<h4 class=\"wp-block-heading\" id=\"key-features\">Key Features<\/h4>\n \n<ul class=\"wp-block-list is-style-checked\">\n<li>Tested for all major mobile browsers.<\/li>\n \n<li>All text in the chat can be translated into 20 languages.<\/li>\n \n<li>Visitor information including location and pageview history can be accessed in real-time.<\/li>\n \n<li>Multi-Channel Communication<\/li>\n \n<li>API included<\/li>\n \n<li>Works on any Device<\/li>\n<\/ul>\n \n<h4 class=\"wp-block-heading\" id=\"plans-and-pricing\">Plans and Pricing<\/h4>\n \n<p>Jivochat has two types of plans for a live chat solution, one is totally free which is the basic version. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Jiochat-Plans.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"611\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Jiochat-Plans-1024x611.png\" alt=\"Jiochat Plans\" class=\"wp-image-1000099495\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Jiochat-Plans-1024x611.png 1024w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Jiochat-Plans-300x179.png 300w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n \n<p>The other one is the professional version priced at $28.\u00a0<\/p>\n \n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/googiehost.com\/blog\/go\/jivochat\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Jivochat Now<\/a><\/div>\n<\/div>\n \n<h3 class=\"wp-block-heading\" id=\"2-livechat-best-live-chat-software\">2. <a href=\"https:\/\/googiehost.com\/blog\/go\/livechat\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">LiveChat &#8211; Best Live Chat Software<\/a><\/h3>\n \n<p>Live is a premium live chat software that allows customer service agents to contact the customer directly. It has a chatbot to generate more leads and sales. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"1240\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveChat-Overview.png\" alt=\"LiveChat Overview\" class=\"wp-image-1000099498\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveChat-Overview.png 2500w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveChat-Overview-300x149.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveChat-Overview-1024x508.png 1024w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" \/><\/figure>\n \n<p>The chatbot can greet customers and route the chat quickly with the help of AI.<\/p>\n \n<h4 class=\"wp-block-heading\" id=\"key-features\">Key Features<\/h4>\n \n<ul class=\"wp-block-list is-style-checked\">\n<li>Chat with Unlimited customers at the same time.<\/li>\n \n<li>You can see your visitor\u2019s page &#038; geolocation.<\/li>\n \n<li>Spell check in real-time using suggestions.<\/li>\n \n<li>Monitor users\u2019 visit history.<\/li>\n \n<li>Balance AI automation<\/li>\n<\/ul>\n \n<h4 class=\"wp-block-heading\" id=\"plans-and-pricing\">Plans and Pricing<\/h4>\n \n<p>LiveChat offers<strong>4 different types of live chat solution plans<\/strong> for different kinds of customers\u2019 needs. The starter pack is priced at <strong>$49\/month<\/strong> but it can be cheaper if you take their service for one year at <strong>$19\/month<\/strong>.<\/p>\n \n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveChat-Plans.png\"><img loading=\"lazy\" decoding=\"async\" width=\"2134\" height=\"1214\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveChat-Plans.png\" alt=\"LiveChat Plans\" class=\"wp-image-1000099497\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveChat-Plans.png 2134w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveChat-Plans-300x171.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveChat-Plans-1024x583.png 1024w\" sizes=\"auto, (max-width: 2134px) 100vw, 2134px\" \/><\/a><\/figure>\n \n<p><strong><em>The best part is it has a free trial of 14 days on every plan.<\/em><\/strong><\/p>\n \n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/googiehost.com\/blog\/go\/livechat\/\" target=\"_blank\" rel=\"noopener sponsored\">Try LiveChat Now<\/a><\/div>\n<\/div>\n \n<h3 class=\"wp-block-heading\" id=\"3-zendesk-multi-channel-customer-support\">3. <a href=\"https:\/\/googiehost.com\/blog\/go\/zendesk\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Zendesk &#8211; Multi-Channel Customer Support<\/a><\/h3>\n \n<p>Zendesk is a <strong>San Francisco-based company<\/strong> that offers service products related to customer support, sales, and other customer communications. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-full shadow\"><img loading=\"lazy\" decoding=\"async\" width=\"2426\" height=\"1316\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Oerview.png\" alt=\"Zendesk Oerview\" class=\"wp-image-1000099500\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Oerview.png 2426w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Oerview-300x163.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Oerview-1024x555.png 1024w\" sizes=\"auto, (max-width: 2426px) 100vw, 2426px\" \/><\/figure>\n \n<p><strong>If you&#8217;re running a small business or startup user, then Zendesk is ideal as it has flexible price plans.&nbsp;<\/strong><\/p>\n \n<h4 class=\"wp-block-heading\" id=\"key-features\">Key Features<\/h4>\n \n<ul class=\"wp-block-list is-style-checked\">\n<li>Support across multiple channels<strong> (SMS, Social media)<\/strong>.<\/li>\n \n<li>AI automation to route tickets.<\/li>\n \n<li>Tracking &#038; live analytics of visitors.<\/li>\n \n<li>Canned message.<\/li>\n \n<li>Chatdesk scalability<\/li>\n<\/ul>\n \n<h4 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"plans-and-pricing\">Plans and Pricing<\/h4>\n \n<p>Zendesk Pricing has various types of plans for Foundational Support, Sales, and the Zendesk suite which is their flagship plan. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Plans-scaled.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"466\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Plans-1024x466.png\" alt=\"Zendesk plans\n\" class=\"wp-image-1000099499\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Plans-1024x466.png 1024w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Plans-300x137.png 300w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n \n<p><em><strong>Zendesk suite is priced at $19\/month<\/strong><\/em> whereas the other two plans have almost the same <strong>price $55<strong>\/month<\/strong> &amp; $115\/month<\/strong>. And like every other chat solution till now, <strong>it has 14 days free trial<\/strong>.<\/p>\n \n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/googiehost.com\/blog\/go\/zendesk\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Zendesk Now<\/a><\/div>\n<\/div>\n \n<h3 class=\"wp-block-heading\" id=\"4-liveagent-simple-customer-support-software-for-teams\">4. <a href=\"https:\/\/googiehost.com\/blog\/go\/liveagent\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">LiveAgent &#8211; Simple Customer Support Software for Teams<\/a>&nbsp;<\/h3>\n \n<p>LiveAgent is a fully-featured help desk software providing the best-rated chat system in the world. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"607\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveAgent-overview-1024x607.png\" alt=\"LiveAgent overview\" class=\"wp-image-1000099501\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveAgent-overview-1024x607.png 1024w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveAgent-overview-300x178.png 300w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n \n<p>A live agent is available in <strong>45+ languages<\/strong> and comes with <strong>180+ features<\/strong> making it one of the fastest live chat software in the market.<\/p>\n \n<h4 class=\"wp-block-heading\" id=\"key-features\">Key features<\/h4>\n \n<ul class=\"wp-block-list is-style-checked\">\n<li>Productive chat invitations.<\/li>\n \n<li><a href=\"https:\/\/googiehost.com\/blog\/best-vps-server-uptime-monitoring-tools\/\" target=\"_blank\" rel=\"noreferrer noopener\">Website monitoring.<\/a><\/li>\n \n<li>Real-time typing-view.<\/li>\n \n<li>Multilingual chat widget.<\/li>\n \n<li>Easy upgrade of plans, cancel anytime.<\/li>\n<\/ul>\n \n<h4 class=\"wp-block-heading\" id=\"plans-and-pricing\">Plans and Pricing<\/h4>\n \n<p>Live chat has three paid plans named <strong>Ticket, Ticket+chat &amp; All-inclusive<\/strong> which is the most popular plan for live chat solutions. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveAgent-Plans.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1676\" height=\"1214\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveAgent-Plans.png\" alt=\"LiveAgent Plans\" class=\"wp-image-1000099503\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveAgent-Plans.png 1676w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveAgent-Plans-300x217.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/LiveAgent-Plans-1024x742.png 1024w\" sizes=\"auto, (max-width: 1676px) 100vw, 1676px\" \/><\/a><\/figure>\n \n<p><em><strong>The best part is Live chat also has a free plan with some limitations.&nbsp;<\/strong><\/em><\/p>\n \n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/googiehost.com\/blog\/go\/liveagent\/\" target=\"_blank\" rel=\"noopener sponsored\">Try LiveAgent Now<\/a><\/div>\n<\/div>\n \n<h3 class=\"wp-block-heading\" id=\"5-trengo-best-customer-service-software\">5. <a href=\"https:\/\/googiehost.com\/blog\/go\/trengo\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Trengo &#8211; Best Customer Service Software<\/a><\/h3>\n \n<p>Trengo is one of the most powerful Live chat solutions with omnichannel communication across multiple channels such as WhatsApp, emails, social media platforms, and voice calls. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2544\" height=\"1248\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Trengo-Oerview.png\" alt=\"Trengo Oerview\" class=\"wp-image-1000099505\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Trengo-Oerview.png 2544w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Trengo-Oerview-300x147.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Trengo-Oerview-1024x502.png 1024w\" sizes=\"auto, (max-width: 2544px) 100vw, 2544px\" \/><\/figure>\n \n<p>It promises to give your website visitors a next-level experience. It supports 6 languages, German, English, French, Dutch, Portuguese, Spanish<\/p>\n \n<h4 class=\"wp-block-heading\" id=\"key-features\">Key Features<\/h4>\n \n<ul class=\"wp-block-list is-style-checked\">\n<li>Live chat from multiple websites in one place.<\/li>\n \n<li>Save quick replies to have a faster conversation.<\/li>\n \n<li>All the information about the users.<\/li>\n \n<li>Assist the website visitors with screen sharing.<\/li>\n<\/ul>\n \n<h4 class=\"wp-block-heading\" id=\"plans-and-pricing\">Plans and Pricing<\/h4>\n \n<p>Trengo has mainly 3 types of plans starting at <strong>$350 which has 180 days<\/strong> chat archive, 5 communication channels, and unlimited chats.<\/p>\n \n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Trengo-Plans.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Trengo-Plans-1024x496.png\" alt=\"Trengo Plans\" class=\"wp-image-1000099504\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Trengo-Plans-1024x496.png 1024w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Trengo-Plans-300x145.png 300w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n \n<p><strong>The other two plans are priced at $584 per month. You get a free trial with every plan for 14 days.<\/strong><\/p>\n \n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/googiehost.com\/blog\/go\/trengo\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Trengo Now<\/a><\/div>\n<\/div>\n \n<h3 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"6-olark-live-chat-software-for-sales-and-customer-support\">6. <a href=\"https:\/\/googiehost.com\/blog\/go\/olark\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Olark &#8211; Live Chat Software for Sales and Customer Support<\/a><\/h3>\n \n<p>Olark live chat is one of the most popular live chat software. <strong>More than 40000 organizations<\/strong> including small businesses, <strong>large businesses<\/strong>, and <strong>non-profit government<\/strong> entities are powered by Olark. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-full shadow\"><a href=\"https:\/\/googiehost.com\/blog\/go\/olark\/\" target=\"_blank\" rel=\"noopener sponsored\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Olark.png\" alt=\"Olark\" class=\"wp-image-1000061247\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Olark.png 1024w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Olark-300x145.png 300w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n \n<p>Adding Olark <a href=\"https:\/\/googiehost.com\/blog\/best-wordpress-live-chat-plugin\">WordPress live chat<\/a> plugin to your website will be helpful to your customers and generate more sales for your business.<\/p>\n \n<h4 class=\"wp-block-heading\" id=\"key-features\">Key Features<\/h4>\n \n<ul class=\"wp-block-list is-style-checked\">\n<li>Save time with automation.<\/li>\n \n<li>Live chat analytics.<\/li>\n \n<li>Custom chatbox forums.<\/li>\n \n<li>Easily distribute chats and monitor your team&#8217;s performance.<\/li>\n \n<li>Integrate with other software for better sales.<\/li>\n \n<li>Powerups option to upgrade your plans.<\/li>\n<\/ul>\n \n<h4 class=\"wp-block-heading\" id=\"plans-and-pricing\">Plans and Pricing<\/h4>\n \n<p>Olark offers you a full-featured live solution for <strong>$29\/month<\/strong>. You\u2019ll get a discount if you take their plan for a longer period of 1 or 2 years. 2 weeks of free trial is also available.<\/p>\n \n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/08\/Olark-.png\"><img decoding=\"async\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/08\/Olark - 1024x577.png\" alt=\"Olark\" class=\"wp-image-1000068549\" title=\"\"><\/a><\/figure>\n \n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/googiehost.com\/blog\/go\/olark\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Olark Free Trial<\/a><\/div>\n<\/div>\n \n<h3 class=\"wp-block-heading\" id=\"7-chaport-best-customer-messaging-software\">7. <a href=\"https:\/\/googiehost.com\/blog\/go\/chaport\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Chaport &#8211; Best Customer Messaging Software<\/a><\/h3>\n \n<p>Chaport is one of the best live chat software with a wide range of plans from free to Enterprise level. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-full shadow\"><a href=\"https:\/\/googiehost.com\/blog\/go\/chaport\/\" target=\"_blank\" rel=\"noopener sponsored\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Chaport.png\" alt=\"Chaport\" class=\"wp-image-1000061249\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Chaport.png 1024w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Chaport-300x158.png 300w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n \n<p><strong>They provide you with everything for efficient customer service on your website.<\/strong><\/p>\n \n<h4 class=\"wp-block-heading\" id=\"key-features\">Key Features<\/h4>\n \n<ul class=\"wp-block-list is-style-checked\">\n<li>Send automated chat invitations.<\/li>\n \n<li>See customer messages before they send them.<\/li>\n \n<li>Saved replies.<\/li>\n \n<li>Detailed customer info and website activity.<\/li>\n \n<li>Multilingual chat widget.<\/li>\n \n<li>Widget customization.<\/li>\n \n<li>Send files (Images, audio, or any files)<\/li>\n<\/ul>\n \n<h4 class=\"wp-block-heading\" id=\"plans-and-pricing\">Plans and Pricing<\/h4>\n \n<p>Chaports offers three plans for your live chat solution. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Chaport-Plans-and-Pricing.png\"><img loading=\"lazy\" decoding=\"async\" width=\"2140\" height=\"1158\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Chaport-Plans-and-Pricing.png\" alt=\"Chaport Plans and Pricing\" class=\"wp-image-1000099506\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Chaport-Plans-and-Pricing.png 2140w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Chaport-Plans-and-Pricing-300x162.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Chaport-Plans-and-Pricing-1024x554.png 1024w\" sizes=\"auto, (max-width: 2140px) 100vw, 2140px\" \/><\/a><\/figure>\n \n<p>It starts with their free plan which has <strong>30 days chat history and unlimited chats and ends <\/strong>with their Enterprise plan whose price depends on your customization.<\/p>\n \n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/googiehost.com\/blog\/go\/chaport\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Chaports Now<\/a><\/div>\n<\/div>\n \n<h3 class=\"wp-block-heading\" id=\"8-podium-web-chat-software-for-businesses\">8. <a href=\"https:\/\/googiehost.com\/blog\/go\/podium\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Podium &#8211; Web Chat Software for Businesses<\/a><\/h3>\n \n<p>Trusted by <strong>100000 businesses and 50 <\/strong>million happy customers, Podium webchat is one of the leading live chat solutions.<\/p>\n \n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1240\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Podium-overview-scaled.png\" alt=\"Podium overview\" class=\"wp-image-1000099508\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Podium-overview-scaled.png 2560w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Podium-overview-300x145.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Podium-overview-1024x496.png 1024w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n \n<h4 class=\"wp-block-heading\" id=\"key-features\">Key Features<\/h4>\n \n<ul class=\"wp-block-list is-style-checked\">\n<li>Text like a human.<\/li>\n \n<li>Track your performance.<\/li>\n \n<li>Multi-location transfer.<\/li>\n \n<li>Auto-smart responder.<\/li>\n<\/ul>\n \n<h4 class=\"wp-block-heading\" id=\"plans-and-pricing\">Plans and Pricing<\/h4>\n \n<p>Podium doesn\u2019t offer you fixed-priced plans, the pricing depends on how you customize your plans. But they don\u2019t charge too much as they have mentioned in their pricing section.<\/p>\n \n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Podium-Plans.png\"><img loading=\"lazy\" decoding=\"async\" width=\"2268\" height=\"1338\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Podium-Plans.png\" alt=\"Podium Plans\" class=\"wp-image-1000099507\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Podium-Plans.png 2268w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Podium-Plans-300x177.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/Podium-Plans-1024x604.png 1024w\" sizes=\"auto, (max-width: 2268px) 100vw, 2268px\" \/><\/a><\/figure>\n \n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/googiehost.com\/blog\/go\/podium\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Podium Now<\/a><\/div>\n<\/div>\n \n<h3 class=\"wp-block-heading\" id=\"9-hubspot-streamline-your-entire-business-with-a-free-crm\">9. <a href=\"https:\/\/googiehost.com\/blog\/go\/hubspot\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">HubSpot &#8211; Streamline Your Entire Business with a Free CRM<\/a><\/h3>\n \n<p>HubSpot is a platform that offers a live chatbot that&#8217;s just right for your business. It&#8217;s a freemium live chat solution that doesn&#8217;t require a CRM. there are outstanding benefits like targeted welcome messages, scheduling meetings, and custom branding. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-full shadow\"><img loading=\"lazy\" decoding=\"async\" width=\"2448\" height=\"1356\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-Oerview.png\" alt=\"HubSpot Oerview\" class=\"wp-image-1000099509\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-Oerview.png 2448w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-Oerview-300x166.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-Oerview-1024x567.png 1024w\" sizes=\"auto, (max-width: 2448px) 100vw, 2448px\" \/><\/figure>\n \n<p>HubSpot live chat software looks professional when visitors interact with your website. Businesses can chat with customers and visitors in real time and automatically redirect the messages to the right team. <\/p>\n \n<h4 class=\"wp-block-heading\" id=\"features\">Features<\/h4>\n \n<ul class=\"wp-block-list is-style-checked\">\n<li><a href=\"https:\/\/googiehost.com\/blog\/hubspot-crm-review\/\">HubSpot<\/a> Live chat widget is well-designed to work on both mobile and desktop browsers.<\/li>\n \n<li>Users can leave their email addresses in the chat\u2019s inline field.<\/li>\n \n<li>There&#8217;s an instant reply bot that allows you to send an instant response when users start a chat.<\/li>\n \n<li>You can show knowledge-based articles or help them create a support ticket.<\/li>\n \n<li>Chats can be triggered by creating Chatflows.<\/li>\n \n<li>You can create a shared team email address for every Inbox.<\/li>\n \n<li>You will get mobile apps for iOS and Android and can carry out live chat conversions anytime.<\/li>\n \n<li>It has an extensive API that allows you to build a functional application for integration.<\/li>\n<\/ul>\n \n<h4 class=\"wp-block-heading\" id=\"pricing-and-plan\">Pricing and Plan<\/h4>\n \n<p>HubSpot offers a <a href=\"https:\/\/googiehost.com\/blog\/hubspot-crm-review\/\" target=\"_blank\" rel=\"noreferrer noopener\">free forever CRM plan<\/a> that includes live chat. If you want to access all of HubSpot\u2019s features then you need to upgrade your plan. <\/p>\n \n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/08\/HubSpot.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"389\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/08\/HubSpot-1024x389.png\" alt=\"HubSpot\" class=\"wp-image-1000068553\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/08\/HubSpot-1024x389.png 1024w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/08\/HubSpot-300x114.png 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/08\/HubSpot.png 1057w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n \n<p>The second plan is the Professional plan for which you will <strong>get 50,000 contacts and 10 users<\/strong>. The third plan is the Enterprise plan, which gives you access to <strong>100K contacts and 10 users<\/strong>.<\/p>\n \n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/googiehost.com\/blog\/go\/hubspot\" target=\"_blank\" rel=\"noopener sponsored\">Try HubSpot Now<\/a><\/div>\n<\/div>\n \n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"pros-and-cons-of-using-live-chat-software\">Pros and Cons of using Live Chat Software&nbsp;<\/h2>\n \n<p>Nothing is perfect in this world, so <strong>how can live chat software be considered perfect?<\/strong> So here in this section, you will get to know about the advantages and disadvantages of live chat software.<\/p>\n \n<div  class=\"acf-pros-cons acf-pros-cons--pros-first\" data-pc-id=\"pc-1\" data-acf-block=\"pros-cons\">\n    <style>[data-pc-id=\"pc-1\"] .acf-pros-cons__negative{background-color:#fef2f2}[data-pc-id=\"pc-1\"] .acf-pros-cons__negative .acf-pros-cons__title{color:#991b1b}[data-pc-id=\"pc-1\"] .acf-pros-cons__negative .acf-pros-cons__icon{color:#dc2626;background-color:#dc262620}[data-pc-id=\"pc-1\"] .acf-pros-cons__positive{background-color:#f0fdf4}[data-pc-id=\"pc-1\"] .acf-pros-cons__positive .acf-pros-cons__title{color:#166534}[data-pc-id=\"pc-1\"] .acf-pros-cons__positive .acf-pros-cons__icon{color:#16a34a;background-color:#16a34a20}<\/style>\n    <div class=\"acf-pros-cons__column acf-pros-cons__positive\"><h3 class=\"acf-pros-cons__title\" class=\"acf-pros-cons__title\" id=\"pros\">Pros<\/h3><div class=\"acf-pros-cons__list acf-pros-cons__list--positive\"><ul>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2713;<\/span><span class=\"acf-pros-cons__item-content\">Immediate access for support to the customer.<\/span><\/li>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2713;<\/span><span class=\"acf-pros-cons__item-content\">Fast and easy way to communicate.<\/span><\/li>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2713;<\/span><span class=\"acf-pros-cons__item-content\">Affordable for business.<\/span><\/li>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2713;<\/span><span class=\"acf-pros-cons__item-content\">Real-time text preview for the agents.<\/span><\/li>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2713;<\/span><span class=\"acf-pros-cons__item-content\">The customer doesn\u2019t need to wait.<\/span><\/li>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2713;<\/span><span class=\"acf-pros-cons__item-content\">The on-site widget user doesn\u2019t have to go anywhere else.<\/span><\/li>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2713;<\/span><span class=\"acf-pros-cons__item-content\">Supports multiple languages.<\/span><\/li>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2713;<\/span><span class=\"acf-pros-cons__item-content\">Automated message to ease service.<\/span><\/li>\n<\/ul><\/div><\/div><div class=\"acf-pros-cons__column acf-pros-cons__negative\"><h3 class=\"acf-pros-cons__title\" class=\"acf-pros-cons__title\" id=\"cons\">Cons<\/h3><div class=\"acf-pros-cons__list acf-pros-cons__list--negative\"><ul>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2717;<\/span><span class=\"acf-pros-cons__item-content\">Not an easy option for older demographics.<\/span><\/li>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2717;<\/span><span class=\"acf-pros-cons__item-content\">The first response can take time.<\/span><\/li>\n<li><span class=\"acf-pros-cons__icon\" aria-hidden=\"true\">&#x2717;<\/span><span class=\"acf-pros-cons__item-content\">Not so great on mobile phones.<\/span><\/li>\n<\/ul><\/div><\/div><\/div>\n \n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"why-choose-live-chat-software\">Why Choose Live Chat Software?<\/h2>\n \n<p>In this fast internet environment, People look for convenience and quicker responses. One of the major things people want while visiting a website is to get their queries to be answered precisely and hastily by customer care support.&nbsp;<\/p>\n \n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 29%\"><div class=\"wp-block-media-text__content\">\n<p>So to accomplish a better place than your competitors, you need to provide the best service to your customer. Most of the research shows that people always love timely &amp; convenient customer support.&nbsp;<\/p>\n \n<p>Now see phone calls aren&#8217;t appropriate for customers from different time zones. Emails take loads of time to respond to. <em><strong>What\u2019s the alternative?<\/strong><\/em> Live chat apps. Because it&#8217;s easy to use and offers real-time communication.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Why-Choose-live-Chat-Support-1024x1024.jpg\" alt=\"\" class=\"wp-image-1000054792 size-full\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Why-Choose-live-Chat-Support-1024x1024.jpg 1024w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Why-Choose-live-Chat-Support-300x300.jpg 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Why-Choose-live-Chat-Support-150x150.jpg 150w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2023\/02\/Why-Choose-live-Chat-Support.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n \n<p>Now if we come to the statistics, around <strong>73% of people find Live chat<\/strong> as the most satisfactory platform for communication which is the highest if compared to <strong>Email(61%) and Phone(44%)<\/strong>. It also increases the conversion rates by<em><strong> 3.84% and costs 15-33% less to the companies<\/strong><\/em>.&nbsp;<\/p>\n \n<p>If we come to the eCommerce websites then,&nbsp;More than 50% of the customers abandon their shopping cart unless they get quick answers. Live chat is one of the major things that customers love while purchasing a product or service.<\/p>\n \n<p><strong>Time for an example: <\/strong>\u201cSuppose you <a href=\"https:\/\/googiehost.com\/blog\/best-woocommerce-hosting\/\" target=\"_blank\" rel=\"noreferrer noopener\">run an eCommerce website<\/a>, now a customer is checking out with your product and having issues with payment. If there&#8217;s no support chat system they won&#8217;t waste their time and in most cases, they will leave the website without telling you a reason.&nbsp;<\/p>\n \n<p><strong>Now let me tell you a live chat software will allow you to &#8211;<\/strong><\/p>\n \n<ul class=\"wp-block-list is-style-arrow-circle\">\n<li>Get connected to your customers in a few seconds.<\/li>\n \n<li>Provide real-time support.<\/li>\n \n<li>Manage multiple customers at a time.<\/li>\n \n<li>Convert your leads into sales\u00a0<strong>\u2026and many more<\/strong>.<\/li>\n<\/ul>\n \n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"how-does-it-work\">How does it Work?<\/h2>\n \n<p>To make this work you need to install Live chat software <strong>from 3rd parties<\/strong>. Every live chat software has two sides to get the work done, the user view and the agent view.<\/p>\n \n<p>Now after you purchase a live chat software, you <strong><em>have to follow the step-by-step process to install it<\/em><\/strong> and you also have to decide where to place the chat widget where your users can find it easily.<\/p>\n \n<ul class=\"wp-block-list is-style-arrow-circle\">\n<li>Once your live chat is <strong>installed<\/strong> on your website, your user will be able to see the chat widget where you had placed it. At the same time, your customer service agent will see an inbox called <strong>dashboard<\/strong>.<\/li>\n<\/ul>\n \n<figure class=\"wp-block-image aligncenter size-large is-resized shadow\"><a href=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2021\/09\/How-does-Live-Chat-Software-Work-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2021\/09\/How-does-Live-Chat-Software-Work-1024x683.jpg\" alt=\"How does it Work?\" class=\"wp-image-180708\" style=\"width:470px;height:313px\" title=\"\" srcset=\"https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2021\/09\/How-does-Live-Chat-Software-Work-1024x683.jpg 1024w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2021\/09\/How-does-Live-Chat-Software-Work-300x200.jpg 300w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2021\/09\/How-does-Live-Chat-Software-Work-768x512.jpg 768w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2021\/09\/How-does-Live-Chat-Software-Work-1536x1024.jpg 1536w, https:\/\/googiehost.com\/blog\/wp-content\/uploads\/2021\/09\/How-does-Live-Chat-Software-Work-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n \n<ul class=\"wp-block-list is-style-arrow-circle\">\n<li>When your user asks something on the chatbox, it will appear on the agent\u2019s dashboard and view the conversations based on priority. Now it will work just like the normal chat you have on your smartphone but with loads of speed and in real time.<\/li>\n \n<li>Now the best part of live chat support is you can deploy a chatbot through programming, which can send automated messages to hold the users till an agent sees the query and responds. One more advantage of a chatbot is, that it&#8217;s used to extract query-related information and redirect the message to the right expert.<\/li>\n<\/ul>\n \n<p><strong>Let, me give you an example.<\/strong> If a user comes to your chatbox, then the chatbot can ask them what issues they&#8217;re facing. Or maybe <strong>what they want to know?<\/strong> Now suppose your user says that he\/she has a <strong>payment-related query<\/strong>, the message can be transferred to a payment-related expert\u2019s dashboard.&nbsp;<\/p>\n \n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"what-are-the-benefits-of-live-chat-software\">What are the Benefits of Live Chat Software?<\/h2>\n \n<p><strong>There are many benefits you can reap from the best live chat apps which can provide a positive impact on your organization<\/strong>&#8211;<\/p>\n \n<ul class=\"wp-block-list is-style-arrow-circle\">\n<li><strong>You will get better sales and conversions:<\/strong> Using live chat on your website helps increase sales and conversions. When the customers browse your website they have any queries about the product and services you offer, and with live chat support, you can answer the queries immediately. Live chat support is powerful, and it helps buyers overcome problems and reach buying decisions. Your website will have better sales as live chat is like a sales assistant 24\/7.<\/li>\n \n<li><strong>Support costs are reduced: <\/strong>Providing customer support can be expensive as the customer service team handles both phone and email requests. However, with live chat support, the service team can be engaged in multiple chats at one time, while phone calls can be only one at one time. You will require a smaller team and can cut support costs.<\/li>\n \n<li><strong>There will be better trust with your buyers:<\/strong> In retail stores there are salesmen to help buyers with the sales process, but during online shopping live chat can help you have a direct conversation with potential customers and help them make an online purchase easily.<\/li>\n \n<li><strong>You will get a competitive advantage:<\/strong> when you offer live chat support to customers, then you will get a competitive edge over your competitors. You will be different from your rivals if you will use live chat support as you can respond instantly to buyer requests and queries.<\/li>\n \n<li><strong>Get the better value of sales:<\/strong> With live chat support, not only your sales will increase, but the value of sales will increase too. When you chat with your buyer and understand their requirements, you can recommend other products and cross-sell them to increase the average order value.<\/li>\n \n<li><strong>Keep your customers satisfied:<\/strong> With live chat, you can improve customer support and provide memorable customer support. Customers also prefer using live chat support as they feel more satisfied.<\/li>\n \n<li><strong>Instant contact with the visitors:<\/strong> Although websites get many visitors every day, not everyone is a buyer, but using live chat, you can collect information about the visitors and turn them into leads. Whenever a live chat session begins, it starts with the contact information, so use this as an <a href=\"https:\/\/googiehost.com\/blog\/best-email-marketing-software-tools\/\" target=\"_blank\" rel=\"noreferrer noopener\">advantage for your email marketing<\/a> strategy.<\/li>\n<\/ul>\n \n<div id=\"callout-block_c79b0c354227303b4adf4768483b80f2\" class=\"acf-callout has-label\" style=\"background-color: #f3e5f5; color: #4a148c; border-color: #ab47bc;\">\n        \n            <div class=\"acf-callout-label\">Did You Know?<\/div>\n    \n    <div class=\"acf-callout-content\">\n        <div class=\"acf-innerblocks-container\">\n\n<p>The average response time customers expect from live chat is under 60 seconds. Choose a live chat tool with automated greetings and chatbot fallbacks so visitors never wait too long, even outside business hours.<\/p>\n\n<\/div>\n    <\/div>\n\n    <\/div>\n \n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"how-to-pick-the-right-live-chat-software-for-your-website\">How to Pick the Right Live Chat Software for your Website?<\/h2>\n \n<p>There are some factors, you need to consider when thinking of live chat support software. All the live chat platforms are created using particular objectives that differentiate them. <\/p>\n \n<p>It&#8217;s important that your topmost priorities and needs are met. If you&#8217;re having trouble choosing the right live chat software then we have provided a review by listing their qualities, <strong>so, choose live chat service providers as per your personal needs:<\/strong><\/p>\n \n<ul class=\"wp-block-list is-style-arrow-circle\">\n<li><strong>Features: <\/strong>Product features are one of the most important factors for a potential customer. We have listed the features of different live chat solutions so that you can choose easily. Features comparison is important to identify the best software that&#8217;s suitable for you.<\/li>\n \n<li><strong>Customer support<\/strong>: This is an important criterion for decision-making as several times <a href=\"https:\/\/googiehost.com\/blog\/what-is-bpo-in-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">businesses require customized solutions<\/a> or have technical problems. When selecting the best live chat tool businesses are ready to pay more price for products if the website owner offers better customer support.<\/li>\n \n<li><strong>Pricing<\/strong>: Pricing is also an important factor when choosing live chat software. There are many free solutions as well as affordable paid plans available. If you&#8217;re a small business then <a href=\"https:\/\/googiehost.com\/blog\/link-building-tools-free-paid\/\" target=\"_blank\" rel=\"noreferrer noopener\">choose the right tool that&#8217;s valuable for your website<\/a>.<\/li>\n \n<li><strong>Security<\/strong>: When choosing the live chat tool, there&#8217;s a need for security policies and in case the security measures are low, then the product may not be ideal.<\/li>\n<\/ul>\n \n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"get-started-with-the-best-live-chat-software\">Get Started with the Best Live Chat Software<\/h2>\n \n<p>With the above-stated best live chat software for website reviews, you might have got an idea about which live tool is right for your business. <\/p>\n \n<p>The <a href=\"#best-live-chat-software-for-wordpress\">best live chat solutions<\/a> that are listed above offer great features. Paid plans are affordable and some free plans have decent features too. <\/p>\n \n<p>You will get intuitive live chat tools with almost all the live chat software.<\/p>\n \n<p><strong>Best Live Chat Software Tools (Quick Recap)<\/strong><\/p>\n \n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Live Chat Software<\/strong><\/td><td><strong>Staring Price<\/strong><\/td><td><strong>Free Trial<\/strong><\/td><td><strong>Free plan<\/strong><\/td><td><strong>Chat History<\/strong><\/td><td>Link<\/td><\/tr><tr><td>Jivochat<\/td><td>$19\/mon<\/td><td>Free 14-Day Trial Period<\/td><td>Yes<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/jivochat\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>LiveChat<\/td><td>$20\/mon<\/td><td>Free 14-Day Trial Period<\/td><td>No<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/livechat\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>Zendesk<\/td><td>$55\/mon<\/td><td>Free Trial<\/td><td>No<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/zendesk\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>LiveAgent<\/td><td>$9\/mon<\/td><td>Free 30-Day Trial Period<\/td><td>No<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/liveagent\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>Trengo<\/td><td>$19\/mon<\/td><td>Free 14-Day Trial Period<\/td><td>No<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/trengo\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>Olark<\/td><td>$29\/mon<\/td><td>Free 14-Day Trial Period<\/td><td>No<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/olark\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>Chaport<\/td><td>$19\/mon<\/td><td>Free 14-Day Trial Period<\/td><td>Yes<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/chaport\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>Podium<\/td><td>$249\/mon<\/td><td>No<\/td><td>NO<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/podium\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><tr><td>HubSpot<\/td><td>$18\/mo<\/td><td>No<\/td><td>Yes<\/td><td>Yes<\/td><td><a href=\"https:\/\/googiehost.com\/blog\/go\/hubspot\" target=\"_blank\" rel=\"noreferrer noopener nofollow sponsored\">Link Here<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n \n<p><strong>Looking for other Software? Here you go-<\/strong><\/p>\n \n<ul class=\"wp-block-list is-style-checked-orange\">\n<li><a href=\"https:\/\/googiehost.com\/blog\/best-email-marketing-software-tools\/\" target=\"_blank\" rel=\"noreferrer noopener\">Best Email Marketing Software<\/a><\/li>\n \n<li><a href=\"https:\/\/googiehost.com\/blog\/best-software-to-protect-your-privacy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Best Software to Protect Your Privacy<\/a><\/li>\n \n<li><a href=\"https:\/\/googiehost.com\/blog\/best-employee-monitoring-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Best Employee Monitoring Software<\/a><\/li>\n \n<li><a href=\"https:\/\/googiehost.com\/blog\/best-call-center-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Best Call Center Software<\/a><\/li>\n \n<li><a href=\"https:\/\/googiehost.com\/blog\/best-cloud-hr-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Best Cloud HR Software Solutions<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Are you looking for the Best live chat software for websites in 2026? Live chat plugins for wordpress are the&#8230;<\/p>\n","protected":false},"author":33,"featured_media":1000095535,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[5],"tags":[7737,4902,4899,4901,4900],"class_list":["post-36940","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogging","tag-best-live-chat-software-for-wordpress","tag-live-chat-apps","tag-live-chat-software","tag-new-updates","tag-tools"],"acf":[],"_links":{"self":[{"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/posts\/36940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/comments?post=36940"}],"version-history":[{"count":1,"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/posts\/36940\/revisions"}],"predecessor-version":[{"id":1000109811,"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/posts\/36940\/revisions\/1000109811"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/media\/1000095535"}],"wp:attachment":[{"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/media?parent=36940"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/categories?post=36940"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/googiehost.com\/blog\/wp-json\/wp\/v2\/tags?post=36940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}