WPX Hosting Support

If you are looking for an “affordable managed WordPress hosting provider,” then you should choose WPX hosting as it offers fast speed and great performance.

These features are very popular for WPX Hosting, and everyone knows about them. But do you know WPXHosting provides an exceptional support team who can help you 24/7? 

And we will provide you with the step by step guide to access their support and get help whenever you need them. 

So let’s get started with the guide.

About WPX Hosting

WPX Hosting was established in 2013 by Terry Kyle, who has a great experience in web hosting.

WPX Hosting Support

As told above WHXHosting is an affordable managed WordPress hosting provider that has great speed and fast performance. 

Moving further, we will brief you on different ways to Contact the WPX Hosting Support Team. 

Ways to Contact WPX Hosting Support Team?

Mainly WPX Hosting provides three ways to contact their support team.

  1. Through Live Chat
  2. Through the ticket system.
  3. Through Emails.
  • They provide a Live Chat facility on the home page to clear all your doubts.
  • They also provide support through the ticket system, in which you can ask them for support.
  • They also provide support through email, in which you can ask your doubts, and their experts will answer you through email.

How to Open a Ticket in WPX Hosting?

Opening a Ticket System in WPX Hosting is really very easy. You simply need to follow the steps given below and easily ask your doubts.

Step 1: Go to their official website https://wpx.net/

Step 2: In the footer, you will see the support section. Click on that.

image 6

Step 3: A new interface will be open in front of you with the heading “Open New Support Ticket

image 7

Step 4: You will have to fill out this form. They will ask you to fill in the Department, Name, Email Address, Subject, and message. 

Once you do that, they will ask you to verify you are not a robot. Simply verify that and click on the submit button. 

image 8

Now You can see that your support ticket has been created, and their support team will respond to you as soon as possible.

Screenshot 2023 04 03 at 11.00.56 AM

 How do I Check My Support Ticket History?

Trust me, if you wish to check the Support Ticket History in WPX Hosting, it is very easy. 

Follow the steps given below and check it.

Step 1: Go to the official website of WPX Hosting.

Step 2: Scroll down and go to the footer. Click on Support.

Step 3: You will be redirected to the ticket page. 

Step 4: Click on the Support.

image 9

Step 5: Click on the support and login in with your details. 

image 10

Step 6: Enter your email address and password. Once you log in here, you can check your support ticket history. 

How to Contact Technical Support?

As we have told above, WPX provides support in three ways. 

  1. Through Live Chat
  2. Through Tickets. 
  3. Through emails 

Live Chat:  They provide live chat support, which we can access 24/7. Here we can ask all the queries, and we get instant responses. Behind their live chat, expert human beings are there to help you anytime you want their help.

Ticket: They also provide support through tickets. You can mail your specific doubt, and you can ask a doubt. 

Emails: They provide their support through emails as well as you can drop a mail asking about 

your problems, and the team will answer them shortly.

How to Use Live Chat Support in WPX Hosting?

If you are facing a problem using their Live Chat support, you can follow the steps below and easily access their Live Chat Support. 

Step 1: Go to their official website. On the home page itself, you will see the icon of the chatbot, “We are Here Live Now.”

image 11

Step 2: When you check there, they will ask about your first name and email address. You are supposed to fill in those details. After that, click on “Start the chat.

image 12

Step 3: After that, one of their team members will assist you. You can ask any of your doubts regarding their services, and they will answer them within 30 seconds. 

Do they provide call support or not?

They do not provide any call support. They provide support through the ticket system and live chat support only. But the experts behind the live chats are knowledgeable and will answer all your questions as required. They will guide you through every big and small problem. 

We have personally used their support and were completely satisfied with their response. They clear all the doubts. There are times company fakes the active status 24/7.

But this is not the case with WPX Hosting. We were facing some technical problem at 2 am in the morning. We messaged them, and they responded instantly, and we could solve that problem within 30 seconds. 

FAQs:

Conclusion

We hope that this guide is helpful to you in clearing all your doubts regarding WPX Hosting Support. We have provided the WPX Ticket System guide to use the Live chat support. We have also mentioned our personal experience with the support of WPX Hosting. 

You can group a message in the comment section below if you still have doubts. We would be glad if you share your experience with the support of WPX Hosting.

Thank you!

Leave a Comment