Answer for failure-in-creating-sub-domain

Please help me. I need two subdomains for domain: shop.my-template.ir and charge.my-template.ir. I used to use these subdomains when I used a hosting somewhere else. Now my shop and my charge center of my site doesn’t work and need these subdomains.

I moved to your hosting based on the answer that Aman Singh did in this topic. I thought I can have subdomains for my my-template.ir domain. What should I do? Should I back to my previous hosting in somewhere else, or you will help me?

I’m waiting for you answer. Please answer me soon.

Thanks

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