Best VoIP Service Providers in 2023-Top #7 [Free & Paid]

VoIP or Voice over Internet Protocol Services is a modern and cost-effective way of making phone calls using the internet instead of traditional phone lines. VoIP technology transforms voice impulses into digital data packets, which are subsequently sent to the recipient through the internet. 

The VoIP service providers offer various features such as call waiting, call forwarding, voicemail, video conferencing, and more, which make it easier for businesses and individuals to communicate effectively. One of the major benefits of VoIP services is that it is much cheaper than traditional phone services. 

It can save a lot of money on long-distance calls, especially for businesses that have clients or offices overseas. Overall, VoIP services offer a convenient, cost-effective, and flexible way of communication that is increasingly becoming popular among businesses and individuals worldwide. 

What is VoIP Services and How Does it Work? 

Some of the top providers in the industry include Vonage, RingCentral, and Nextiva. These providers offer a range of features including conference calling, call routing, and mobile apps to make communication more convenient than ever. 

Additionally, they provide 24/7 technical support and customer service to ensure that businesses always have access to the help they need.

Best VoIP Services

As businesses continue to rely on remote work, VoIP services are becoming an increasingly important part of their communication strategy, and these top providers are sure to continue to lead the way. 

7 Best VoIP Services Providers in 2023 

As technology continues to advance, more and more businesses are turning to VoIP (Voice over Internet Protocol) services for their communication needs. In 2023, the best VoIP service providers are expected to be those that offer a combination of excellent call quality, reliable service, and affordable pricing. 

These providers offer a range of features including conference calling, call routing, and mobile apps to make communication more convenient than ever. We will discover what these top providers are, in this article. 

1. RingCentral

RingCentral is a cloud-based phone system that provides business communication solutions for companies of all sizes. With RingCentral, businesses can easily manage their phone calls, messages, video conferencing, and team collaboration all in one unified platform. 

RingCentral About

RingCentral Features

The key features of RingCentral are as follows: 

  • The ability to make and receive business phone calls using your mobile phone, desktop, or laptop. This means you don’t need any special equipment to use it, making it incredibly accessible and easy to use. 
  • The video conferencing capabilities that enable teams to collaborate and communicate effectively through high-quality video calls. 
  • RingCentral allows users to send and receive text messages and faxes, and it integrates with popular applications such as Microsoft Teams and Salesforce. Overall, RingCentral is an efficient and effective communication tool that can help businesses improve their productivity and teamwork. 

No of users : provides unified communication as a service to 350,000 customers globally 

Pricing : 

  • True to its name, this plan priced at $34.99 is packed with premium features The standard plan priced at $27.99 
  • RingCentral’s essential plan at $24.99 is its most affordable and basic option 

Best for : 

  • It’s Business communication 
  • The Scalability 
  • It’s Integration 
  • The Collaboration Features 
  • The Phone system features 
  • It’s Global coverage

2. Vonage

Vonage is a cloud-based communication system that allows you to make phone calls, send SMS messages, and video chat with anyone in the world using an internet connection. Vonage offers a range of plans to suit different business needs, from small businesses to larger enterprises. 


Vonage Features

The key features of Vonage are as follows : 

  • It’s ability to integrate with other business applications such as Salesforce and Zapier, which helps streamline communication and automate workflows. 
  • It’s mobile app allows you to take your business phone system on the go. You can also choose from a range of phone numbers, including local, international, and toll-free numbers to suit your business needs. 
  • Vonage also offers advanced features such as call recording, virtual receptionist, and conference calling, which can help improve productivity and collaboration among team members. 
  • Overall, Vonage is a reliable and flexible communication system that can provide businesses with the tools they need to communicate effectively and efficiently. 

No of users : over 120,000 customers and more than one million registered developers globally. 

Pricing : 

  • The basic plan at $19.99 per month. 
  • The premium plan at $29.99 per month. 
  • The advance at $39.99 per month. 

Best for : 

  • It’s Reliability and Security 
  • It’s International Coverage 
  • The API Platform 
  • It’s Contact Center Solutions 
  • It’s Integration 
  • It’s Capabilities 
  • Collaboration and Unified Communications
  • It’s Scalability 
  • And lastly, Voice Over IP (VoIP) Services 

3. Zoomphone

Zoomphone is an innovative communication tool that has quickly become a popular choice for businesses and individuals alike. It is an extension of the popular video conferencing platform Zoom, offering a range of key features that make it easy to stay connected with others. 


Oomphone Features

Some of the most important features of Zoomphone are as follows:

  • It’s seamless integration with the Zoom platform. This allows users to easily switch between video calls and phone calls with just a few clicks. 
  • The platform also offers a range of advanced calling features such as call forwarding, voicemail, and call recording. Perhaps the most impressive feature of Zoomphone is its ability to work across multiple devices, meaning you can make and receive calls from your computer, tablet, or smartphone. This is particularly useful for businesses that have employees working remotely or traveling frequently. 

Overall, Zoomphone is a powerful and versatile communication tool that is well worth considering if you’re looking to streamline your communication processes. 

No of users : 504,900 business customers 


  • Starts at $10/user/month price tag icon 
  • Unlimited plan from $15/user/month price tag 
  • $20/user/month with unlimited calling to 40+ countries 

Best for : 

  • Remote Collaboration 
  • Scalability 
  • Cost Savings
  • The Mobile and Desktop Applications 
  • The Collaboration Features 
  •  Integration with Existing Infrastructure 

4. Ooma Office

Ooma Office is a cloud-based phone system designed for small businesses that need a reliable, affordable and professional phone system.

Ooma Office offers a number of key features that can help small businesses function efficiently. 

Best VoIP Service Providers in [current_date format='Y']-Top #7 [Free & Paid]

Ooma Office Features

The key features of Ooma Office are: 

  • It’s virtual receptionist, which directs calls to the appropriate employee or department. 
  • Ooma Office also offers call parking, which allows you to put a call on hold and take it off hold from another phone. The system also provides ring groups to ensure that calls are answered by the appropriate team members. 
  • Ooma Office offers voicemail-to-email functionality, visual voicemail, and conference bridges. 
  • The Ooma mobile app which allows you to make and receive calls on your smartphone using your business phone number. Ooma Office is easy to set up and use, making it the perfect choice for small businesses that want to improve their communications capabilities without breaking the bank. 

No of users : more than 2 million 

Pricing : 

  • Ooma Office Basic: This plan starts at $19.95 per user per month when billed annually.
  • Ooma Office Pro: The Pro plan starts at $24.95 per user per month when billed annually. 

Ooma office best for : 

  • Cost-effective Solution 
  • Easy Setup and Management 
  • It’s Scalability 
  • The Advanced Calling Features 
  • Mobile and Remote Work Support
  •  Integration Capabilities 
  • The Reliable Call Quality 

5. Acefone 

Acefone is a cloud-based business phone system designed to help businesses of all sizes improve their communication and collaboration capabilities.

With Acefone, you can easily manage all of your calls, messages, and video conferencing from a single platform, saving you time and effort. 

Best VoIP Service Providers in [current_date format='Y']-Top #7 [Free & Paid]

Acefone Features

The key features of Acefone are: 

  • It’s scalability, which means that it can grow and adapt with your business as your needs change. 
  • It’s advanced call routing capabilities, which allow you to route calls to the right department or team member based on the caller’s needs. 
  • Acefone also offers a range of collaboration tools, including video conferencing and instant messaging, which make it easy for teams to work together even when they are not in the same location. 
  • Acefone has a user-friendly interface, making it easy for businesses to set up and use. 

Overall, Acefone is a powerful and versatile business phone system that can help businesses of all sizes improve their communication and collaboration capabilities. 

No of users : nearly 1 million 

Pricing : 

  • Price starts from £4.99/user Per month. 

Acefone best for : 

  • For Small to Medium-sized Businesses 
  • It’s Feature-rich Solutions 
  • Scalability and Flexibility 
  • The Cost Savings 
  •  The Reliable Service and Call Quality 
  • The Integration capabilities

6. GotoMeeting 

GotoMeeting is a popular online conferencing and collaboration tool that allows individuals and teams to connect and work together from anywhere in the world.

This platform is perfect for remote teams, virtual meetings, and online webinars. With GotoMeeting, you can easily schedule and host meetings, share your screen, and collaborate on documents in real-time. 

Best VoIP Service Providers in [current_date format='Y']-Top #7 [Free & Paid]

GotoMeeting Features

The key features of GotoMeeting are 

  • It’s simplicity and ease of use, making it accessible for users of all technical abilities. 
  • GotoMeeting offers advanced security features and encryption to ensure that all meetings and data shared remain secure and private. 
  • GotoMeeting allows for seamless integration with other popular collaboration tools such as Google Drive, Dropbox, and Microsoft Office. 

Overall, GotoMeeting is a powerful and reliable tool for online collaboration and communication. 

No of users : nearly 800k customers 

Pricing : 

  • Basic plan starts at $27.00 per month 
  • Standard plan starts at $32.00 per month 

Goto best for : 

  •  Small and Medium-sized Businesses (SMBs) 
  •  Remote and Distributed Teams 
  •  Multi-channel Communication 
  •  International Communication 
  •  Integration with Productivity Tools 
  •  Customer Support 

7. Grasshopper

Grasshopper VoIP is a virtual phone system that is designed to help small businesses and entrepreneurs manage their calls and messages more efficiently. 


Grasshopper Features

The key features that sets Grasshopper apart from other VoIP systems is its ability to forward your business calls to your mobile phone or any other device that you choose. This means that you can take your business calls on the go, without having to worry about missing any important messages or calls. 

  • Another great feature of Grasshopper is its ability to provide a professional greeting to your callers, along with customizable call routing options based on the time of day and day of the week. 
  • Grasshopper also offers voicemail transcription services, call recording, and the ability to send and receive text messages directly from your business phone number. 

Overall, Grasshopper is a great option for small businesses and entrepreneurs who are looking for a comprehensive and easy-to-use virtual phone system. 

No of users: 1.6 million users 


  • Solo plan starts at $31 per month
  • Partner plan starts at $51 per month
  • Small Business plan starts at $89 per month

Best for : 

  •  It’s Easy Setup and User-Friendly Interface 
  •  The Scalability and Flexibility 
  •  The Call Management and Routing 
  •  It’s Professional Image 
  •  The Mobile and Remote Workforce 
  •  For Small Businesses and Solo Entrepreneurs 

Pros and Cons of Using VoIP Services Providers for Businesses 

VoIP (Voice over Internet Protocol) is a service that allows businesses to make phone calls over the internet rather than traditional phone lines. There are several pros and cons to consider when using VoIP services providers for businesses. 

One of the main advantages of using VoIP is the cost savings. Since VoIP uses the internet to make calls, it is often cheaper than traditional phone lines. VoIP providers also offer a wide range of features that can be useful for businesses, such as call forwarding, voicemail, and video conferencing. Another advantage of VoIP is its scalability, which makes it easy to add or remove lines as needed. 

However, there are also some disadvantages to consider. One of the biggest concerns with VoIP is its reliability. If the internet connection is weak or goes down, it can affect the quality of the call or even cause it to drop altogether. Another issue with VoIP is the potential for security breaches, as calls can be intercepted if proper security measures are not in place.

Additionally, some businesses may find it difficult to switch to VoIP if they have a large investment in traditional phone systems. 

Overall, VoIP services providers can be a great option for businesses looking to save money and take advantage of advanced features. However, it is important to carefully consider the potential drawbacks and ensure that the provider chosen can offer reliable service and strong security measures. 

How do I Choose the Best Business VoIP Services Providers?

Choosing the best business VoIP services provider can be a daunting task, but it is essential to ensure that your business is equipped with reliable and efficient communication tools. Firstly, consider the features and functionality that your business requires, such as call forwarding, video conferencing, and auto-attendants.


look into the pricing and payment options available, ensuring that you are getting the best value for your money. It is also important to consider the quality of customer service and technical support that the provider offers, as this can be crucial in the event of any issues or downtime. 

Check the provider’s reviews and ratings online to get an idea of their reputation and reliability. Additionally, consider the scalability that each provider offers, as your business may grow and require additional users and features in the future. Finally, ensure that the provider offers a secure and reliable network, as this is vital for the confidentiality of your business communications. 

FAQs- Best VoIP Services

Is WhatsApp a VoIP call? 

WhatsApp does offer VoIP (Voice over Internet Protocol) calling functionality. This means that you can make voice calls using the internet instead of traditional phone lines. VoIP calling on WhatsApp offers several benefits, including low cost or free calls to other WhatsApp users anywhere in the world. WhatsApp’s VoIP calling feature can be a convenient and cost-effective solution. 

How do I Choose the best business VoIP Services Providers? 

To begin with, you need to assess your business needs and determine what features and services are essential. Look for a provider that offers the features that align with your business needs. Consider the scalability of the service, how easy it is to add or remove users as your business grows. Look at the pricing structure as this can differ from provider to provider make sure that you’re getting the best value for your money. 

Take a look at the customer support provided by the provider. Finally, read reviews and ask for references from other businesses to ensure that the provider is reliable. 

What are the benefits of using Business VoIP Services? 

  • When it comes to choosing the best VoIP service, there are several factors to consider.
  • Firstly, you need to decide whether you want a traditional VoIP service or a cloud-based one. Traditional VoIP services are typically cheaper but may not offer as many features, 
  • while cloud-based services are more expensive but offer more flexibility and advanced features. 
  • Secondly, consider the size of your business and the number of users you will have. Some VoIP services are better suited for small businesses, while others are designed for larger corporations. 
  • Finally, look at the features offered, such as call recording, video conferencing, and call forwarding.. 

What’s the best VoIP Service? 

Ooma Telo’s basic plan starts at just $4.99 per month, and it includes unlimited calling within the United States and Canada. Its enhanced plan, which costs $9.99 per month, offers advanced features such as call-blocking, voicemail to email, and call forwarding. Another cheap VoIP service provider is Google Voice, which is free to use for calls within the United States and Canada. 

However, if you want to make international calls, Google Voice charges a small fee. Lastly, Vonage is also a great and cheap VoIP service provider that offers a basic plan for only $9.99 per month and includes features such as 911 calling and voicemail. Ultimately, it is essential to compare different VoIP services’ prices, features, and reliability to find the one that suits your needs and budget. 

Conclusion – Best VoIP Services

Voice over Internet Protocol (VoIP) service providers have revolutionized the way we communicate by offering a cost-effective and versatile alternative to traditional phone systems. 

Overall, VoIP service providers have transformed the way we communicate, providing cost-effective, feature-rich, flexible, and scalable solutions. As technology continues to evolve, we can expect further advancements in VoIP services, delivering even more innovative features and capabilities to meet the ever-changing communication needs of individuals and businesses.


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    Best VoIP Service Providers in 2023-Top #7 [Free & Paid]

    Best VoIP Service Providers